Don't waste your time with the Mercury credit card
Let me tell you I had got the information from Experian advising me that I was pre-approved for the Mercury credit card I had applied they gave me a $2,750 credit limit which is fine I received the card and I downloaded the app and I went on to activate the card it gave me some error I received the letter also in the mail that same day when I received the card about supplying documents to the company which was very odd and crazy if you approved me why do I need to supply my driver's license a bill and Social Security card which is fine I uploaded it to upload Mercury card.com and I call the customer service number they advised me it takes 7 to 10 business days for them to give you an answer I said what in the world type of card is this that you don't give an available credit on the card after activate I turned around and told them don't worry cancel the card I don't want the card no more I've never experienced this before and I will not experience it or deal with it so I suggest the people don't waste your time don't apply because Mercury credit card is on some bull crap playing games with consumer
Anthon Zephir
After paying balance in full by due…
After paying balance in full by due date 10k I I was still charge 195 interest on following month on a zero balance
Sergio Diaz
Worse card ever
Worse card ever ! They will target you if in need , 3.5 years never late payment then , $150 annual fee from 0, rate raised to 36% !.. This should be Criminal you will never get out of it if your low on funds. You run the card up lowers your credit so you will be stuck , stars lined up I was able to get 18% rate balance transfer , happiest day ever cause I was close to just not paying it out of principle , I’m finally Zero balance card holder and will cancel card at my convenience, never to use this company again , STAY AWAY!
Brad Burch
I was approved for a $2500 limit card
I was approved for a $2500 limit card. The card arrived activated it and was declined on the first purchase when on line in showed $2500 available. I called and they said I needed to send a drivers license color copy. Utility bill, Phone bill, and ss card copy. All for my protection. Mean while I have 15 other cards and never did this before. Were is this information going?? Why don't they say this before they waste your time. Predator bank.
RM
my card expired in 2024 and I never got…
my card expired in 2024 and I never got a new one nor could I activate something I didn't get. after two years, I get a penalty fee and some other nonsense. I call costumer service and she tells me that I don't need to activate the card. I have heard all kinds of nonsense, but this is the top. worst card
Milan Milicevic
Credit limit was reduced from $1500 to…
Credit limit was reduced from $1500 to $250 after 3 months with no missed or late payments and annual fee increased from $0 to $50. Had unauthorized charges that caused a necessary card replacement, but never received the new card after several months even with new annual fees to keep account active.
Adam Shaver
I gave you 1 star because I couldn't…
I gave you 1 star because I couldn't give you 0.For a year you have been linking my account to my ex wife's phone number. By the way we were divorced 5 years prior to me getting this card.I have officially tried 11 times to get this resolved. Just to be told the phone number hase been changed big surprise it has not. Bill payed infill card canceled. Thanks for nothing. Really wish I could give a negative star review.
Kenneth Pratt
Giving this company a 1 star is…
Giving this company a 1 star is generous. They supposedly sent out a letter about an annual fee which you had to opt out by a certain date which I never received. The fee is $150 and I can't get it changed. The interest rates are ridiculous. DO NOT GET THIS CREDIT CARD!!!!
Kristina Henderson
Predatory Card Service
Signed for Mercury card. I didn’t use card for several months. Then I received a letter stating whether to use the card or the account will be closed. So, I started using card and carrying a small balance. Few months later I received letter informing me of credit card terms with interest rate increasing to 36.66% and annual membership fee of $150.00. I paid acct balance minus the fee they refused to credit the membership fee. They are nothing but scammers taking advantage of people. This predatory card service needs to be reported to federal banking commissioner. Contact the BBB
Randall Freund
Do not get this card is all you need to…
Do not get this card is all you need to know . Be aware and stay away !
Jwan Wynn
I went over my limit because of their…
I went over my limit because of their ridiculous 99 dollar yearly fee that I think went up this year believe it use to be less raised this year. The 54 dollars over I was charged 27 dollars interest I believe on a second interest payment.
William Nosko
New annual fee with no notice...
My card had been paid in full since August of 2025. Then with no notice received $150 annual fee I immediately closed the account when I seen the charge and they refused to waive the fee. These people are crooks and I would completely stay away from them.
John Lewis
Don’t get their card - scam
Been with them for 4 years. Magically they increased my limit a month before adding on the new $100 a year charge and increasing my APR to 33%. This should be criminal. There is not a single valid reason I have anything over 27%. Do I have a perfect credit score? No but it’s over 630 so it’s not the worst credit either. These changes are due to “market conditions” but I’m canceling this card the moment I pay it off. What a joke.
Alexis Eskew
Bait-and-Switch Fees + Impossible to Contact = Stay Away
If you are considering signing up for a Mercury Card - reconsider.• Getting customer service is virtually impossible. • I signed up for what was advertised as a no annual fee card. After signing up, Mercury added an annual fee to my account—exactly the kind of deceptive practice you’ll have no way to dispute because their customer service is virtually non-existent.
Steve
They still charge interest on a zero balance
I paid a 2600.00 dollar balance completely OFF in Sept of 25 only to have them charge me ANOTHER fee of 50 dollars just five days later. I haven't paid it, and I've seeked legal council after they initiated negative credit reporting. They claimed I didn't pay the 2600.00 off by the interest deadline. Well shouldn't that have been applied to the balance I was paying off rather than it appear five days later? Do NOT do NOT do NOT........get this card, or you WILL........regret it. Youve been warned.
68 mopar
This company has horrible customer…
This company has horrible customer service and aren't knowledgeable at all. I canceled my account with them back in October after paying off my account in excessive of $2500. They had me set up on e-statements previously. The rep didnt tell me that I was still on e-statements and would receive one last statement in said way instead of changing the closed account to a paper copy, i never received an email stating that my statement was ready. Because of this miscommunication, I had a bill of $29 due in December 2025, which was late due to not receiving notification prompting a $41 late fee plus a 30 plus day late being reported to my credit report. I had this account over 3 years and was never late. User beware that they will screw you over even on a closed account.
Phillip Hawkins
High fees automatically applied with no…
High fees automatically applied with no notice. Closed account and would not reverse 150.00 even when closing account!
Jananne Hayes
Don't use this card
Never missed a payment now they raised my interest rate and are changing me 150 a year just to have card they are a scam no annual fee they are crooks
Fred Hamza
Customer Service is ZERO stars....
Customer Service is ZERO stars....
Mark
I just got charged a $150 annual…
I just got charged a $150 annual membership fee. Which other cards don’t do. I don’t think I ever got an email like they said. And show 0 concern about it. Shady company overall. And their interest has skyrocketed. Stay away!
ZIG SWAG
