My original order did not come
My original order did not come. After a month of no show, I emailed customer support about the issue. Gabriel got in touch with me, checked tracking, and resend my order with an added gift, which came promptly. I am very happy with the perfume I received. As they were able to right the wrong, I will be ordering from them again.
Diane Church
Had an issue with the delivery
Had an issue with the delivery, I think Usps list it, Mixperfume immediately corrected it, sent the product again and even a little extra gift!!!
Rodney
USPS causes shipping delay
I was upset that my Coco Parfum wasn't received in a timely mannerI had ordered it well ahead of the holidays but the post office held up the shipping--it was not the fault of Mixperfume. They resolved the issue and although I was out of state at Christmas it was here when I returned, along with two nice samples. Thank you!
Karen Campbell
The overall experience was good
The overall experience was good, timeliness of delivery, good communication and ease of ordering however the sample was very disappointing. I ordered New York Bond No. 9 and it has no notes of patchouli which is typically woodsy and earthy. Not happy.
Victoria Lucia
I recieved the right vile, but wrong scent!
There was a mixup. It will be taken care of! Customer service is really great! Send it back yesterday! Will reorder! Wonderful experience!
Britta Carreon
Fabu smells
Fabu smells. It's the real thing. I may only be able to buy the tiny viles, still worth it!!!!!!!!🖤🤗🤗🖤
Pamela
Slight mixup on the quantities of…
Slight mixup on the quantities of fragrances I ordered but they were quick to make things right and I couldn't be happier with the quality of the product and you can't beat the prices of the fragrances they have
Donnie Huffman
Exceptional
Exceptional! Great! Smells Awesome
james henderson
This Wasn’t a Product. It Was Permission
That’s rare. And very needed
Lydia Frank
Great way to try a new fragrance
Great way to try a new fragrance! Order arrived very quickly. Will definitely order from them again.
Kristin R
I'm a little cautious of this place…
I'm a little cautious of this place now. I purchased some samples first to see what the service would be like given it was my first purchase and the main scent I wanted wasn't sent - another random fragrance was sent instead. I reached out via the contact form with no response. I reached out via chat where they said the replacement would be sent and I haven't gotten any confirmation or tracking info. I reached out via email and no response. I can't say I would recommend given the customer service and product accuracy is poor. I wouldn't trust making a $300+ purchase on a fragrance with them.
VAU'VE DAVIS
I finally found my signature scent
Thanks to Mixperfume, I got to test over 10 niche perfumes I couldn’t find anywhere else. I ended up falling in love with one I never expected. Worth every penny.
Natisha Swarey
Obsessed with the pouch and labels
Such a small detail but it makes all the difference — every sample is labeled clearly and comes in this adorable bag. Super organized and thoughtful. 🧴💕
Matthew Switzer
The perfect way to try before you buy
I used to waste money on full-size perfumes that didn’t suit me. Now I get to test them out first, and it’s honestly a game-changer. Fast shipping and so many options!
Jimmy Bordeaux
Incredible customer service — they truly care.
One of my samples arrived damaged and they immediately sent a replacement, no questions asked. You can tell this is a small business with heart. I’ll be a customer for life.
Johnny Chang
Luxury scents without the luxury price tag
I’ve discovered so many designer perfumes I now love thanks to Mixperfume. The samples are generous, the packaging is elegant, and it feels like a treat every time I order
Micheal Janssen
Love all my Creed and Chanel decants! Amazing experience
The best way to try luxury perfumes in a budget! All my perfumes arrived in colorful decants. I ordered Chanel Comete and couple Creeds which are impossible to afford in a full bottle and I am going to order more!!! Thank you!
raquel bonelli
I was very unhappy with my product
I was very unhappy with my product. I reviewed and explained why I was unhappy. Nobody responded to me.Now I'm even more unhappy.Don't ask for reviews if you're not going to respond to customer's problems. I am now an ex customer.ETA: I read your response, which was the first I've gotten since my complaint. I did not receive any emails with a return sticker. Even if I had, I wouldn't have been able to do anything with it, since I can't print stickers from my email. I checked my spam folder to see if these emails got diverted. The only things in my spam folder are promotional ads for mix perfume.
Jill Garrett
Obsessed!
This is my go-to for trying perfumes. Affordable, convenient, and always a great experience. Highly recommend!
David Krause
A Perfume Lover’s Treasure Chest
Opening a Mixperfume package feels like unboxing a gift. The variety, presentation, and attention to detail make it special every time. I’ve discovered scents I never knew existed and now test before I invest!
Marie Drake