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North American Learning Institute

3.623 reviews
Last reviewed: Mar 11, 2026

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nalearning.orgMember since Mar 2026

North American Learning Institute is an online company. Based on 23 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed March 11, 2026.

Customer Reviews

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23 reviews

This company is fantastic

This company is fantastic. I made an error picked the wrong course. They refunded my money instantly and they got back to me instantly on the text chat within three minutes my money was refunded back to me and it’s an error that I made, and of course itself was very good. You can move at your own pace and I did learn a lot. Thank you. This is a highly recommended company to use for all your parenting classes that you may need to take go with them.

ernzzzO Official
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So I wasn’t sure about 4 hours into…

So I wasn’t sure about 4 hours into taking this class that I was in the right spot and started freaking out so i texted the number and they responded right away and relieved all my stress telling me that I was and I really appreciated that cause I was in stress mode at that point! And they were extremely nice and I had a few extra questions that they answered too. The customer service is top notch here!!

Nicole Lawson
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I had a very positive experience with…

I had a very positive experience with North American Learning Institute.The Anger Management course was clear, well-structured, and easy to complete online. Everything was explained in a simple and professional way.The process was smooth, and the support team was responsive and helpful. My certificate was sent to the court without any issues, which I really appreciated.Thank you for your professionalism and support. I would recommend this course to anyone who needs it.

Tina Model
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Problem solved in 5 minutes (by a human!)

I reached out to NALI with a simple question: their site mentions a “take now, pay later” option for courses, but I couldn’t find where to actually do that online. I sent an email expecting, at best, a response in a day or two.Paul replied in under five minutes.Not only that—he didn’t just explain where to click or send a generic FAQ. He simply wrote back and said my courses were now open and I could take them and pay later. Done. No back-and-forth. No friction. No hoops.I was genuinely surprised on three levels: 1. A real person named Paul exists. 2. He responded almost immediately. 3. He solved the problem completely in one step.In a world of bots, delays, and “we’ve escalated your ticket,” this felt refreshingly human and respectful of my time. It told me a lot about how NALI operates and the values behind the organization.Five stars, easily—not just for the courses, but for the way they treat people.

Megan VanDiver
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Great learning experience my cast was…

Great learning experience my cast was dismissed

Acesebatien Romulus
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Very knowledgeable course

Very knowledgeable course! Also super easy to use

California's best Mobile mecha
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Course is a sham

Course is a sham, the service center is a sham, when you tell them about their products they ask for legal letters in order to make changes, refunds to acknowledge complaints. AVOID

maria
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excellent learning site with enough…

excellent learning site with enough information to related course. I receive more knowledge on various legal/court family resolution affair process to help my family, friends and community in the court and resolution procedure such complex and non- complex divorce mediation process. Those are added on to criminal, litigation ..........

MOUTALABI BOUKARI
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I recognize that all the information in…

I recognize that all the information in this program is well done without any filters and straight to the point. I would recommend this course to anyone who wants to understand addiction and all the substances that can lead to an unhealthy life

Jerry Lee Le Clair
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I had an outstanding and unique…

I had an outstanding and unique experience taking this courses. The courses are very explanatory, easy to understand and evidence based information. The babysitting course even includes a wallet certificate which is nice. I would definitely recommend this course to anybody looking to expand their knowledge on this topics or be a first time learner. 10/10

Kary Vicioso
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Good review

The course was good and my judge approved the certificate no problems.

Madison Ngyuen
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An admirable job of copy-and-paste

I took the HIPAA training. If your goal is to get a certificate, this fills the bill: they send you a beautiful one, in full color, with gold trim. If your goal is to learn something, not so much. Most webinars I’ve taken from other companies break the material down, explain it, interpret, highlight important issues, and give relevant examples; in other words, they teach. NALI, in contrast, just provides huge, indigestible pages of text, mostly reproducing verbatim the text of the law. I could have googled the law and learned as much (and as little), I’ve never seen anything like this. A disappointment.

Samuel L
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I took the 4-hour Anger Management…

I took the 4-hour Anger Management class with North American Learning and found it extremely helpful. The class included practical information, quick exercises, and worksheets that made it easy to apply the concepts. I believe this course will be a huge help for me moving forward. I highly recommend it to anyone wanting to better manage anger or shift their thinking in tough situations. Rather you need this class or not, I recommend taking it.

Emily Griffiths
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5 star Review

I really enjoyed the anger course material and their support staff have been the easiest to work with I appreciate it so much! Thank you!!

Tracy Louis
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RETURN POLICY TRAP

Not Accepted by Probation Officer – Ridiculous Refund PolicyI didn’t even take the course, and this company still made it hard to get a refund.I signed up thinking it would meet a requirement from my probation officer. Before starting, I asked my PO if North American Learning Institute was acceptable. They told me no—it’s not on their list and they don’t recommend it.When I contacted NALI for a refund under their “100% money-back guarantee,” they told me I needed written documentation from my probation officer proving it wasn’t accepted. An email showing my conversation with the officer wasn’t good enough. Like my probation office has time to write a formal letter just so I can get my money back? Seriously?This is a trap for people trying to do the right thing. They promote this refund policy, but make it nearly impossible to use. If you’re on probation or have court-ordered requirements, don’t waste your time or money here. Ask your PO or court what’s actually accepted before giving NALI a dime.

WAYNE
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Great company!

The customer service team was very helpful and the course was easy to use. Very satisfied and would refer others to this course :)

Jay San
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Totally unprofessional scam site

Totally unprofessional scam site, surprised they are allowed to offer CEUs given how vague, poorly written, and poorly supported the information was, especially about an issue as serious as domestic violence. The first two references were from a website lacking any legitimacy (no research, no names or institutions attached to the site even, advertised celebrity news (inspyr.com)). In one section, the course suggested that getting friends together to tell the abuse victim you all thought she was "just stupid" would be a helpful intervention. Lastly, the material consisted of 139 paragraphs, which took at most 1.5 hours to read, but requires you to review the material for 12 hours to get the certificate. It's insulting to the consumer and, more importantly, does not provide any actually useful information for social workers to address domestic violence. Chat GPT could do a far better job.

EG
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The course was very informative

The course was very informative, but why do y'all charge for more hours with no more information on the subject.

James Pratt
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NJ Courts accepted my 4hr anger-management course completion!

So, NJ court ordered me to take counseling for anger management from a DV case that happened earlier this year... I started off doing therapy sessions with my therapist which I couldn't afford anymore lol. So, they wound up telling me to look for a course online, that comes with an AM completion certificate. So I chose here. A lil hesitant at first because I saw all of the negative reviews... especially the court ordered reviews that didn't work. But fortunately enough, the judge accepted it!! That being said, my case was dismissed and record will be expunged. Thanks NALI!

MiraVsYou
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The anger management course is super…

The anger management course is super shady! The material takes an hour to get through for the 16 hour course but you have to stay on it for the full 16 hours. My son kept having to click through and read and reread the same sections for 16 hours straight! After about 5 hours in, it signed him out and lost all of the work done! Not to mention he was double charged for the course. Do not use this company for your classes if they are court ordered!

Alexandria Hernandez
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According to TrustPlane, North American Learning Institute has a 3.6/5 rating based on 23 verified reviews as of April 2026. Source: trustplane.app/company/nalearning-org