Do you agree with Part Pointer's TrustScore? Voice your opinion today and hear what 15 customers have already said.
Part Pointer is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed January 17, 2024.
This is an update on my previous review. The company redeemed itself to me!!! I spoke with Tracy at Part Pointer and she apologized that no one had gotten back to me sooner. She immediately handled my refund and told me I didn't need to send the part back. I will purchase from Part Pointer again after customer service came through for the WIN!!! Thank You Tracy and Part Pointer!!!
Part Pointer Is Hilarious....I Love This Company. They Won't Let You Track A Package Unless You Enroll as A Member in Their Club. I Will Use "Part Pointer" For All of My Auto Parts Purchases From Now On. ⭐⭐⭐⭐⭐ Five Stars for Pointers !!!
Accurate, quick and smooth transaction
Works like new
Ordered rear brembo brake pads for 2010 camaro ss but received wrong parts. Tried contacting company by phone about return but can't get a real person on the line. Answer machine, direct me to contact Sixity Auto, ok tried contacting them no person again. Still yet to hear from Sixity Auto about refund. Not too happy with customer services in this regard.
Excellent service
I ordered a rear windshield wiper for my 93 Ford Aerostar van and it arrived promptly no problem.Unfortunately the wiper blade did not fit the wiper arm on my van.I called customer service to discuss my problem and they provided a refund of my purchase. Good customer service!
Amazing experience! Fast Shipping!
I still have yet to receive my part 2 weeks later. It says returned to seller and thats was about a week ago
Came early and was as described
As far as service it would be nice to talk to someone. Your on hold for I don't no how long..then a recording comes on and tells you to email them..not good
Wrong parts they didn’t even try to do right or anything stay away
Sensor came quick and un-damaged, might get some more things here while I’m at it
Great experience nice company to do business with,, very fast ,, I ordered the same part from two companies and I got the part on week before the other company,, you did wonderful!!!
According to TrustPlane, Part Pointer has a 4.2/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/partpointer-com
