Customer Service
Payjunction customer service is always exceptional!
Tracey
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PayJunction
5.050 reviews
Last reviewed: Mar 5, 2026Do you agree with PayJunction's TrustScore? Voice your opinion today and hear what 597 customers have already said.
payjunction.comMember since Mar 2026
PayJunction is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed March 5, 2026.
Customer Reviews
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50 reviews
The BEST Customer Service (and the Easiest Integration!)
Our medical office has used PayJunction for ~10 years and they have always been incredibly helpful when we've had to call them. One time, in all those years, we had an issue with the bill cycle or something and they worked with us to ensure that we were happy and we didn't feel like we were getting taken advantage of. I recently saw that they had a payment integration for our EMR software, Dr. Chrono, and Lara Beesley scheduled a Zoom with me to get it installed. Greg Hull?/Hall? (sorry forgot his last name) was also on the Zoom. She got it installed, customized to what we were needing for our practice, went through all my questions and customized it some more. It has made PayJunction and our EMR so seamless I am already getting it put in at the other doctors' office I work at. The fees are cheaper than other payment systems, it is SO EASY to use, it is customizable, and the customer service get 10/10 absolutely recommend! Thank you, Lara, Greg, Kevin, and the PayJunction team for being such a helpful company and one I would rather use than anything else.
Candace Robbins
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Nick was very patient and helped the…
Nick was very patient and helped the process go smooth! Thank you so much for your time and a little morning humor!
Madi
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Friendly
Friendly, informative
Kelsey Reeser
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Working with Nick is amazing
Working with Nick is amazing. He is so patient and working through each of my questions. Definitely happy with PayJunction's service!
General Manager
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Adrien was professional and efficient
Adrian H. was professional and efficient! He solved all my issues in a timely manner and even followed up after with me. Thank you so much!
Kate Degler
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Nick was amazing and answered all my…
Nick was amazing and answered all my questions. while having a great attitude! Thank you much!
Daisy
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Nick was enthusiastic and very helpful…
Nick was enthusiastic and very helpful in getting PayJunction connected to our medical records software program.
Heidi
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Our company has had a wonderful…
Our company has had a wonderful experience with PayJunction! We are currently switching over to them and things have went so smoothly and the customer support has been amazing!
Dani
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Great service
Great service. Easy to work with.
Freedom Boat Club of Northern
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Patience Appreciated
I am pretty much computer aliterate and Nick was very patient with me. He was very helpful!!
Jennifer
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Nick is always quick to respond and…
Nick is always quick to respond and very helpful!
Tiffany Wright
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machine set up
Nick was super helpful, explained everything and gave step by step instructions so set up was easy! Wonderful!
Practice Manager Robertson Cou
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I loved the service until they started charging 19%!!!
I loved the service until they started charging 19%! There are a lot of cheaper services out there, keep looking!
Bernadine Janowitz
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Nick is the set up man!
Nick is knowledgeable ,Patient, and super helpful!!
CF
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Thanks for the great support call.
Nick was super helpful, proactive, and supportive.
Leonard Tiso
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Extremely helpful!
Extremely helpful!Nate was very helpful with our installation. We hit a few snags along the way with set-up at our multi-location business, but he stuck with us and helped with each step of the way. Very please.
Jennifer Lynn Bethke
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I am reviewing the customer service I…
I am reviewing the customer service I received from Kevin Sanchez and Gustavo Lopes. They both went above and beyond in helping me out with some issues I was having (not even primarily with PayJunction but the way a partner service had some things integrated). They both were extraordinarily helpful, potentially the best customer service I have received from anyone anywhere.
Matthew Tonero
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Kevin great to work with.
Kevin was very knowledgeable, patient and showed a great interest in solving what I called about. I hope to reach him again, if I need to call for any other issues.
Joseph Leopold
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Fast reply, very helpful
Erin answered my question (submitted to the support chat button) within 5 minutes. The answer was clear and easy to understand. She sent an image verifying the information. As always, excellent service from PayJunction.
Denise Jasso
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According to TrustPlane, PayJunction has a 5.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/payjunction-com