The portrait was perfect and my husband…
The portrait was perfect and my husband loved it!
Lorraine Forbes
Was this helpful?
The Pet Portraits Company
4.925 reviews
Last reviewed: Feb 8, 2026Do you agree with The Pet Portraits Company's TrustScore? Voice your opinion today and hear what 25 customers have already said.
petportraitsco.comMember since Mar 2026
The Pet Portraits Company is an online company. Based on 25 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 8, 2026.
Customer Reviews
Write a ReviewFilter:
25 reviews
Cheap frame. :(
I liked the timely professional courteous communication. The cheap frame though considering how much I paid for this. Made you lose 2 stars. I could have gotten this made through an AI program for 4 pounds then got it framed a lot nicer for the price you charged me.
Caz Mazurek
Was this helpful?
The absolute perfect gift!
This was the absolute perfect gift for a pet lover! I love the concept and the options. More importantly, the quality and care in packing and shipping was excellent! Thank you!
Sherri
Was this helpful?
Awesome experience
The portrait was beautifully done, it memorialized our kitty that crossed the rainbow bridge.
Alex T.
Was this helpful?
Cannot recommend enough!
They were fast! Got back to me right away with thoughts and changes and the final results were so adorable!
Alison Chromy
Was this helpful?
Everything we expected
Everything we expected! They loved the gifts!
Aaron
Was this helpful?
Amazing customer service
The care and attention placed to ensure this was an amazing experience was top notch. Also, the product is of high quality and I am super pleased overall!Thank you so much!
customer
Was this helpful?
great pet portrait made for a lovely…
great pet portrait made for a lovely Christmas gift
customer
Was this helpful?
Superb customer service!
Looked back through my email history to find the name of the guy who helped me with my order. I can't find it but he did a professional customer service job! He offered to provide important details. The product turned out fantastic!
Olivia
Was this helpful?
Exceptional Service and Artistry
I had an amazing experience with Pet Portraits! The website was easy to use, and uploading my pet's photos was a breeze. Real artists create the portraits, which shows—the craftsmanship is top-notch. I got a quick preview, and it was almost perfect immediately. The free shipping was a nice touch, and knowing my purchase feeds rescued dogs is just wonderful.Highly recommend it for a unique and quality pet portrait that truly captures your furry friend!
David Hawk
Was this helpful?
Totally Worth it!
The communication and the service are quick and great. Pet portraits are so wonderful that totally exceed my expectation.
Jane Chu
Was this helpful?
Portrait for Lexus the Grand Dame
Excellent job especially after we requested some minor changes. We wanted the photo of Lexus to be perfect and it is - she will live forever in our hearts.
Fred and Cindi
Was this helpful?
Fabulous!
We had a portrait done for each of our four dearly-departed cats. The portraits are fabulous! Sam was patient and really took the time make the adjustments needed, bringing out each kitty's personality, expression and brought their portraits to life.
Barbara Davis
Was this helpful?
Super-fast service
Super-fast service. Quality item.
Alan Smith
Was this helpful?
Great
I bought my husband this for a present - he absolutely loves it!! The customer service was great I had some questions before I bought it and they was very helpfulWould definitely recommend
Cheri
Was this helpful?
I asked for some additions and…
I asked for some additions and adjustments and they were taken on board and quickly delivered. I was delighted with the result. Well done. First Class service
Maureen
Was this helpful?
Sam has been amazing with my order
Sam has been amazing with my order, kept me updated and nothing too much trouble, picture is also fantastic and will last a lifetime.i have no hesitation in recommending to my friends, thank you again x
Lisa Thomas
Was this helpful?
A professional pet portrait company
Have been wanting to get a pet portrait for a while but never did then I found this company. Not only were they easy to use and in my opinion very well priced. It was also done and delivered quickly. I placed the order on a Sunday evening it was at my door the following Saturday. I dealt with Sam and he was great answered my questions for me.
HollowSquirrel1992
Was this helpful?
Fabulous service from start to finish
Fabulous service from start to finish, Sam was in regular contact and confirmed every step of the process - my work colleague was delighted with her gift…Have already recommended and will do so again…Thanks youSara
Sara Corcoran
Was this helpful?
Lovely staff
Lovely staff, very helpful and a quick response time. Made the process very quick and easy. Beautiful product.
customer
Was this helpful?
Cite this page
According to TrustPlane, The Pet Portraits Company has a 4.9/5 rating based on 25 verified reviews as of April 2026. Source: trustplane.app/company/petportraitsco-com