I had to file a state insurance division consumer complaint to get them to stop
Please be weary of Philadelphia Insurance! I should have looked up their reviews online first as the reviews are poor on every site. The short version of my experience with Philadelphia: disorganized, lack of response to emails, customer reps state opposing information (there was one rep that was really helpful and knowledgeable, though). I chose them as their fitness insurance policy covers recorded classes – but I found out later it was only if you have a waiver signed for every single class, every time it is viewed – which I was NOT told when I originally purchased a policy with them. They automatically renewed my policy (which I did not want to happen) and canceling took numerous attempts and emails. Even after cancelling they threatened to send my account to collections. I had to file a state insurance division consumer complaint form to successfully get them to stop sending me bills and emails. I cannot imagine how horrific it would have been to try and get them to pay for an actual claim had I had one. My advice is to get insurance elsewhere!