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Primehotelbookings

4.750 reviews
Last reviewed: Nov 21, 2025

Do you agree with Primehotelbookings's TrustScore? Voice your opinion today and hear what 56 customers have already said.

primehotelbookings.comMember since Mar 2026

Primehotelbookings is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed November 21, 2025.

Customer Reviews

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Incredible customer service

I had a unique issue that required some extra effort to solve. Can't say enough good things about Lilly Smith. She communicated clearly, set proper expectations, and then delivered. Such a pleasure to work with. So grateful for her customer service and professionalism.

Ryan Gallagher
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Easy to communicate

It was very easy to talk to a real person, and very swift responses.

Grace Spooner
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Lilly Smith outstanding job

Lilly Smith was very helpful providing me a final receipt and paid invoice for my records. She was great and easy to work with!

Andrew
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Lilly

Lilly , the attendant was of excellent service. Great personality also.She deserves a raise and a promotion!Thank YouA Satisfied Customer

LARRY WILLIAMSON
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They have been helpfuland addressed

They have been helpfuland addressed my reservation problem with utmost professionalism.

Catheryn
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Lilly from Custom Service was AWESOME

Lilly from Custom Service was AWESOME! Will definitely recommend.

Victoria Battle
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I had to make some changes in the last…

I had to make some changes in the last minute, and they were very accommodating. They confirm and make sure everything was in order. if you are attending a conference at the convention center the location is excellent. The loop service to and from the convention halls is very convenient and easy to navigate.

Mario B
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Great stay!

Everything was taken care of and the stay was great.

ROBERT MAGDULE
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I got a great ratefor my hotel in Las…

I got a great ratefor my hotel in Las Vegas and as i rebooked a few times this company is reacting faster then you send them the questions. Really amazing, Fast and very professional and very clear answers

Ruud de Wildt
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The room was clean, i like the place

The room was clean, good service to the restaurant, everything was good for me.

Jean Gagnon
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Great hotel with top notch service.

From check-in to check-out and everything in between, went smoothly. The room was comfortable and clean. The staff was exceptionally friendly. My young son even asked if we could stay there forever because the waitstaff was so nice to him.

Julie Stevens
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Affordable room just off Times Square

Affordable room just off Times Square. Basic room accessories, but comfortable bed and friendly front desk staff.

Caser
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It was very fast

It was very fast. Price was good smooth check-in. Everything went great.

Richard
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Great service

Good location, great service

Allan
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Great Service and Great Stay!

Great Service and Great Stay!

Lucy Eisenmenger
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Great experpience

Ease of check in and out. Reps on the phone were super friendly.

Kennon Walthall
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Great Experience

Great Experience

Russ Caci
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Honestly it wwas an expensive room and…

Honestly it wwas an expensive room and we only slept there. No real time spent

Janice Crowe
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Boston Seaport Hotel

Great hotel and price. Responsive to my questions and needs.

customer
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Rooms were clean and the breakfast was good.

Rooms were clean and the breakfast was good. The location was just off the highway with plenty of places to eat. Room for parking with a trailer.

Scott Eveland
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Cite this page

According to TrustPlane, Primehotelbookings has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/primehotelbookings-com