Better hope you don’t have any trouble…
If I could rate them a zero I would. Bough the premium cover from Jordan’s Furniture. Waterproof backing absolutely shredded during warranty period. Jordan’s sent me back to Keeco, who owns the PAB product. Took over 6 weeks to receive the replacement during which time I was ghosted by the rep handling my claim. When I finally received it, it was for a “Cool” not Premium cover. I got back in touch (it takes more than 2 business days for each response) and they say they sent a premium, but told me I could send them a picture of the label if it wasn’t. I did so and am waiting for a response. Horrible company to deal with. I had bought a 2nd premium cover for another bed at the same time as the original which is fine.The product seems to be fine (aside from my defective one) but customer service is non-existent.