Great service the technician was very…
Great service the technician was very very helpful thank you
Coco Jade
Was this helpful?
Rentokil Pest Control Australia
4.250 reviews
Last reviewed: Feb 19, 2026Do you agree with Rentokil Pest Control Australia's TrustScore? Voice your opinion today and hear what 1,242 customers have already said.
rentokil.com.auMember since Mar 2026
Rentokil Pest Control Australia is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed February 19, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Had a new pest agent at our business…
Had a new pest agent at our business today.She was great very thorough with all aspects of the visit.Gave a verbal report as well as written report.Her name was Arabella from the Townsville branch.Well done!!
kerri
Was this helpful?
Treating an Ant Infestation
Andrew and Simon provided a professional friendly and effective service dealing with the ant infestation in the ceiling of our home. Great result and I definitely recommend them. Julie
Julie Williams
Was this helpful?
Warren Hughes did our reticulation…
Warren Hughes did our reticulation yesterday and showed true ability in his work along with courtesy and politeness. His professionalism and care was outstanding. Thank you for good polite staff out in the field and in the office.
Peter Whye
Was this helpful?
A truly pathetic company
A truly pathetic company we booked this company to come out and do an inspection at a site did not bother to even call to sight the crew was not coming rescheduled it two days earlier and then again wanted to come earlier today did not come did not call and have not bothered to respond to numerous emails this company should go out of business.
Rowan May
Was this helpful?
I had Antonio from Rentokil come out spray for pest contro.
I had Antonio from Rentokil come out to do a spray for pest control. He was professional, polite and very friendly. He did an excellent job and I would recommend this company to everyone. Thank you for a job well done!!
Alma Turner
Was this helpful?
They will never stop sending spam
They will never stop sending spam emails. Don't even contact this company as they will never leave you alone. There is no option to "unsubscribe" from their emails, which is illegal.
Mike
Was this helpful?
Do not use Rentokil Albury
Do not use Rentokil Albury. I have recently had a terrible experience with these guys. Failed to check bait station on time because apparently I was too far away after they had already committed to the job. In this time i had termites move to other areas of the house. Following that i had trouble getting a report from them and when i did it was not even for my property.
Brenton Mckay
Was this helpful?
Local office usually good
Usually a positive service from local office.Experienced soured by the lies and obnoxious messaging from the head office team in Lidcombe.Feel free to retract your lies and apologise for the unnecessary tone of your email.
Darren
Was this helpful?
I am required to use this company…
I am required to use this company (Albury branch) for my annual termite warranty inspection for my home built by Rawsons 2 years ago. Absolutely sh!t company to deal with, won't return calls, emails, show up to appointments, provide a annual termite report etc. They have no interest in completing the annual termite inspection all so they can get out of honouring their warranty. Beware if you are building a new home.
Dan Cheese
Was this helpful?
Happy Customer
I extremely happy with the service carried out today, your technician was efficient, diligent and good communicator..The technician was Toan Pham.
Richard Beck
Was this helpful?
Professional and friendly
Had great experiences with Rentokil.Always professional, on time and thorough.Ranjit has done our house a number of times and he is excellent and friendly!
Dave
Was this helpful?
Phil C is a credit to Rentokil
Phil C is a credit to Rentokil . He spotted a leak in our roof which was very small but could have caused damage long term . he is easy to deal with and is very knowledgeable and informative also passionate about keeping those pests and termites away
Neil Williams
Was this helpful?
Satisfied Customer
After learning about a problem I had with communication & one of Rentokil’s policies, a manager got back to me very promptly. Thank you for resolving my issue & hopefully you will take some of my ideas on board in the future.
Naomi Arber
Was this helpful?
Rentokil is allegedly a big and…
Rentokil is allegedly a big and efficient company offering termite control. Its website is full of glowing customer reviews but I have had a terrible experience. I had a rentokil termite inspection 6 months ago only to find I have a major termite infestation. When I called to arrange an urgent visit I was told by the call center person that I would hear from a consultant. After 6 hours of no call back I called again and was told by another phone person that they would email the consultant. The next morning still no reply. I called again and was told after making a big fuss that this phone person would investigate only to be told that the consultant they were allegedly contacting was on leave although none of the call center people knew this! I wasted 24 hours with this nonsense. Terrible customer service for a returning customer who obviously wont be returning. By the way the company obviously also lost revenue that would have run into the thousands.
Diane Losche
Was this helpful?
First rate customer support
I spoke to someone I knew there, Ali Abdallah. Had an emergency and he organised a same day service call out for me. A level above the rest, they should all be this good, can’t recommend enough.
Peter
Was this helpful?
Ali Abdallah
We have been dealing with Rentokil for many years now, our service technician Ali Abdallah has always demonstrated the highest of professionalism and commitment to his work. Ali is transparent and honest with his clients and has great customer service. True asset to the business.
Steven Grech
Was this helpful?
Excellent service
Excellent service
Bobbi
Was this helpful?
Ali Abdallah a dedicated professional
Our Pest Control Technician Ali Abdallah is such a dedicated individual, and his continual professionalism and knowledge instils confidence in knowing our site is safeguarded. Overall Rentokil provides us with a great service, and they are very responsive to our needs.
Riccardo D'Alberto
Was this helpful?
They drilled holes in our spa pipes,was…
They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.
Noela
Was this helpful?
Cite this page
According to TrustPlane, Rentokil Pest Control Australia has a 4.2/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/rentokil-com-au