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Salty Mermaid Beauty Lounge

4.850 reviews
Last reviewed: Apr 12, 2024

Do you agree with Salty Mermaid Beauty Lounge's TrustScore? Voice your opinion today and hear what 111 customers have already said.

saltymermaidbeautylounge.comMember since Mar 2026

Salty Mermaid Beauty Lounge is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed April 12, 2024.

Customer Reviews

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No need to be scared

I felt comfortable right as soon as I walked in the door! Everything was explained step by step. The room is cozy and I absolutely loved the ceiling decor. Service was fast and way less painful than I thought it would be. I highly recommend!

Jennifer
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in love 🥰

Kelsey did an amazing job on my eyebrows (eyebrow transformation) and lash lift 😍

Chantel
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I really enjoyed my facial

I really enjoyed my facial. I was given several useful suggestions for my skincare routine and some samples.

Dawn
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Girls’ piercing time!

My daughter (12) and I both got our ears pierced. Her first, my second. And Roni was wonderful! She was very personable and made sure we knew as much as we wanted to know about the procedure.

Tiffany
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I will be back for more

This was my first time getting my eye lashes and eyebrows done. She made me so comfortable and explained everything she was doing and even answered questions about different services. I will be going back!!!

Krystalee
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amazing

did amazing job

John Denny
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Roni is a super star

Roni is a super star

Happy
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Therapy or waxing? Why not both?

I have never felt so heard and supported. The care in making sure I'm comfortable and not nervous. The hilarious conversations. The ease of scheduling.

Carena
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Phenomenally kind and caring staff

I love Roni! Super professional and kind, sweet, and personable.

Alyssa
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Roni was so professional yet so easy to…

Roni was so professional yet so easy to be around. Explained everything step by step and totally put me at ease. She made the experience amazing!

ES
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Because Kelsey is very amazing person…

Because Kelsey is very amazing person and the place is very comfortable.

Kenneth
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Highly recommended

Couldn't be happier with Roni. You wont regret it! Highly recommended

RLH
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Great experience

Great experience! Very professional and informative

Annie
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Love it 😍 I’ll be back!

Love it 😍 I’ll be back!

Dani
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Kelsey was great!

Had a great experience with Kelsey. She made me feel comfortable and explained each step she was doing! I had a back facial and absolutely loved it.

Jeani
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Kelsey and Tracy

Great brow experiences w/ Kelsey.Tracy is an inspiration to be healthier with my choices. 2 great women doing very different things within the same setting - unique dynamic, here in KTN. They both have a great sense of humor, which I appreciate!

Sheila
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I had a derma peel for the first time…

I had a derma peel for the first time and am feeling fabulous and fresh! Roni has lead the way for me to stick to a skin routine and my skin looks amazing. We started with her skin script line and regular facials and worked our way up to a medium depth peel. and I always look forward to visiting the salty mermaid again! 5 stars!

Natalee
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Roni is the best

Roni is the best! Hands down! I never leave that office without a good laugh!

S. B.
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Canceled w/o communication and late to next apt

Results of service (lash lift and brow wax) were decent but unfortunately, I felt the service provider was unprofessional and the service room itself was messy. The provider was late to my scheduled time and wasn't prepared for my appointment (after she canceled the week before without any communication about being sick - I showed up and waited for nothing) During my appointment she complained about being cold (as was I but again she was late to prep the building/room) and then didn't even provide a mirror to see the end result, just told me I was done and asked if my credit card was a "tap". I had to ask if I could look in the mirror across the room before paying. I had wanted to try this place for awhile, unfortunately I was left short of satisfied.

AM
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Nice salon in downtown Ketchikan

A lovely little shop in downtown Ketchikan. Kelsey did a great job on my lashes!

Cory
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Cite this page

According to TrustPlane, Salty Mermaid Beauty Lounge has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/saltymermaidbeautylounge-com