8+Months of delivery delays
Placed an order in July 2025 for an expected shipping date of Aug 2025.Every 3 months receive an email that things are delayed with a new estimated date of delivery. It is now February 2026 (!!!) and got another email that things are still delayed. I understand completely that issues happen, tarrifs, etc. but each email they send says don’t email us, it takes time away from us working on creating your items. It’s really shameful. Super respect the hustle and hard work of a small business especially in today’s climate but I couldn’t be less impressed. I did receive a refund when I finally filed one through their official channels (you cannot proactively ask for one).
LS
Placed an order in June 2025 and was…
Placed an order in June 2025 and was very gracious and understanding when they ran into delays. The most recent update was on December 3, 2025 saying that it would take them 2 to 6 weeks to get all orders out. It has now been 10 weeks since that date I sent an email asking for an update on my order and I got an automated response saying that admin would be out until the end of April. This is unacceptable and I feel scammed.
NkS
Order never received
Like others, im incredibly disappointed due to having placed an order in june and never receiving it. I was patient and understanding, email after email excuse after excuse. I opted to continue waiting because I truly wanted what I had ordered. The “final update” on 12/3 said orders would be done in the next six weeks. Its now jan 30th, still no product. No update given. I finally elected to cancel my order when I saw the company was participating in the “ice out nation wide shutdown.” While I understand supporting the cause- I cant imagine posting that when orders placed last year have not been fulfilled. You can post that, you can take more orders, you can advertise products but cant acknowledge having passed your expected date of completion AGAIN? No emails no posts no updates. Nada. Feels insulting to be quite frank. Anyway, will never order from this company again.
Kelly
Never received
Order in June 2025It’s January 2026 and NEVER RECEIVED IT
Alison Francis
Amazing Durability!
I have bought several of the emotion friends as well as my most recent purchase of Emotional Baggage. I am a play therapist and let me tell you, my clients put those emotion friends through it! I have been so impressed with the durability of being thrown, dropped, banged together. I think I like the emotional baggage more than some of the kids 😆 the plushies are sooo satisfying and help me regulate during sessions as well.
Jenna Humphries
Co-Regulation Tools!
These toys are the perfect starting point for co regulation and emotional awareness, which is the cornerstone of sensory processing. As an OT, I love using their products with children and adults. Highly recommend
Devin
Order never recieved and no update
I placed an order in June. I received an email in September that orders would be received mid-November. I have received no order and no update since. I do not advise ordering from this company.
Lynn Perelka
Products look great
Products look great. Just took along time to get here. Thankfully before school started.
Yvonne Kendall
Great product and good people!!
Great product and good people!!
Loretta Higdon
Beautiful products shipped in a timely…
Beautiful products shipped in a timely manner. My son loves his new puzzles, and I love them because they help me teach him how to read.
kaila
Well made toys and fun to play with!
Well made toys and fun to play with!
Kelly Berman
I absolutely love Solobo and everything…
I absolutely love Solobo and everything they stand for. They also listen to and care about their community as people not just consumers! They've created a line of accessible, affordable, high quality open ended toys and so many resources great for all kids but especially helpful for the families needing guidance in navigating sensory needs, speech delays and emotions. The emotion line of toys has helped us so much with teaching and learning about emotions with our speech delayed 3 year old!
Ivy Anderson
My children loved the toys
My children loved the toys! They are interactive and they are excited to play with them each day since we've had them.
Scott Scher
