Extremely positive experience
Extremely responsive to questions. Found us where we were at and made it easy to navigate us through an area we weren’t familiar with. On-time and reliable.
customer
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States Taxi
4.550 reviews
Last reviewed: Jul 7, 2025Do you agree with States Taxi's TrustScore? Voice your opinion today and hear what 59 customers have already said.
statestaxi.comMember since Mar 2026
States Taxi is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed July 7, 2025.
Customer Reviews
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50 reviews
Very unreliable service
Very unreliable service and inconsistent
Nunya
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I couldn't get the Uber app to work
Upfront pricing, friendly driver, the dispatcher was quick to help and provided me with a ride when I couldn't get the Uber app to work. I am very pleased with this company. Thank you!! We would have been stranded without you!
Sam Hosting
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Literally the biggest jerk I’ve ever…
Literally the biggest jerk I’ve ever seen. I paid 45 dollars for a 15 dollar Uber trip all to end up in the wrong neighborhood. On top of that the driver was told I didn’t have a phone, mines broke and that driver wanted to leave me, at the wrong address because of the gps. The kick wanted me to get out at the wrong address he decided to drop me off at? This is a sham of a service, this is the worst of the worst, I will be asking for a refund since I was dropped off to the right one by an Uber driver I had to find by grace thank God because someone ordered me one from the McDonald’s he dropped me off at, I hope he doesn’t have any daughters because he’s a dick. I had broken my phone in a bus trip. The taxi I called made a charge before I reached so they would come out. The driver was asked to take me to a place that I don’t even get because the neighborhood was wrong the address was wrong and still he wanted to drop me off in this random neighborhood knowing I didn’t have a phone or a way to get help. I did ask him to take me to the McDonald’s earlier so I could contact my host and see my Airbnb because I thought maybe I’d need a door code to get in which he agreed to but never did. Then after he came out of this random neighborhood he dropped me at the McDonald’s. I had to refuse to get out of the car because he was so admin about I see the gps but we were at an address that was 1022 in a gated community way out in the middle of nowhere. I hated it but eh dropped me off at a McDonald’s per my request to not get out of the car and someone else called me an Uber which ushered me to the right location in the different neighborhood. He didn’t even try to find the address. He was An Uber driver that didn’t speak English like I would be highway robbed. And thank you for your comments. I have a witness the one who let me use her phone to book, to verify for my bank that I will be getting my money back. Good luck tuck
Catherine Vidal
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When the ride share apps weren't…
When the ride share apps weren't working state taxi got through and stayed with me after multiple driver cancellations in the dead of night, ultimately getting to my flight on time. I can’t say enough they were a great help!
Bob
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The Best service
I Love state Taxi dispatchers Jack and Bob are the Best so polite respectful and kind they do their very best to accommodate and its always a Amazing outcome I highly recommend this Taxi service 1to 10 I give a 20 Awesomeness WORK!!!
Roslyn Gale
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Best taxi for the elderly
I am a 66 year old lady living in Tampa. I have been using Taxi Tampa for over 3 years. The hands on service I receive is out of this world. I often need things at odd hours and they are always there on time. I must point out that their compassion and assistance to the elderly (I use a walker) is irreplaceable. There is no other service in Tamp that can help me and I know because I searched for years before Taxi Tampa opened. I’d give 10 stars if I could. Always willing to go the extra mile.
Pam Dixon
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Great service from a great company
Great service from a great company, thank you very much for getting all our staff home safe and sound, kudos for such prompt and professional service.
Makava
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Taxi Tampa are a great Cab company
Taxi Tampa are a great Cab company, arrived promptly and the driver was very friendly and courteous, I would strongly recommend them.
Rufit Canada
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I had a wonderful 5 Star ride l felt…
I had a wonderful 5 Star ride l felt safe the car was clean and comfortable being driven by a very kind driver who patiently answered all my questions as l was a first time to where l was going thank for a wonderful ride continue the good work
Morgan Ncube
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I reserved my ride from the hotel in…Kenner, LA.
I reserved my ride from the hotel in Kenner, LA to Louis Armstrong Airport in New Orleans in March of 2023. Agent was super helpful. I confirmed and paid for the Taxi Service on May 12. I was notified about 15 minutes before my pick up time, and then again with Vehicle make/model, license number, and Driver name. Steven was very polite loaded my bags and off we ent. Will definitely recommend to my friends.
Lynn
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Much better than a meter taxi
Much better than a meter taxi. Cheaper than a limousine or meter taxi. Driver was friendly. Car was luxury and clean. Frequent phone calls and lots of communication. Very fast and efficient service. Highly recommend.
Amber G
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These guys are awesome✅
These guys are awesome, I had a very difficult ride to get with troubles along but the dispatch that was taking care of me was the best ! Fixed everything and got me set ✅ will be using service again. Thank you. - Nathaniel B
Nathaniel B
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StatesTaxi is Awesome!
this company takes their clients needs seriously and gives people a chance to enjoy themselves…or relax The best!
Jason Lee Switzer
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Convenient and very dependable
Convenient and very dependable
Ernest knight
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On time
On time, the cleanliness of the vehicle. The driver was professional and helpful. The driver was able to get me to my destination on time.
Wesley Green
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Prompt response and follow directions…
Prompt response and follow directions perfectly. Helpful in loading and unloading. Fast and friendly service.
Paul Nikolsky
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Prompt and kind driver.
Prompt and kind driver.
Consumer
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From airport to health city hospital
The driver was friendly very efficient a great driver made me very comfortable as I have had accident and it makes me Leary to ride with people driving me. We had great time talking with him. Ty melita d
Melita Dees
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This service was super efficient
This service was super efficient. I was updated constantly, and it was a pleasure to talk one on one with the very helpful operators. Highly recommended
Helen Furman
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Cite this page
According to TrustPlane, States Taxi has a 4.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/statestaxi-com