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Ticketbud is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed October 17, 2025.
There was an issue with the processing of a customers Ticket purchase. I put a call into Ticketbud and I received a call back a little later that afternoon, and the issue had been resolved. They were swift in their actions and truly are concerned with their event, coordinators and attendees having a good experience while using Ticketbud
No way contacting company in timely manner to rectify typo in ticket information. Also no way of reviewing purchase information before finalizing. Website provides phone number that is out of service. Chatbot takes forever.
Ticketbud took my money for nearly $200 to the Trump Jnr tour in Australia that never went ahead. After emailing them multiple times for a refund they have never issued me a refund and have said it is not them that is responsible. Absolute scum bags
Loved the Ticketbud set up for our event. It was easy to use, with an attractive event page for ticket orders, and the customer service was helpful with timely response. Ticketbud offers great metrics, too. It has been the best event registration tool we have used thus far. Our company will definitely use Ticketbud again.
Great team and very responsive! We've been using them on our events for years with no complaints. Thanks for being such a big part of the success of Classic Game Fest!
We have been using TicketBud for years and are very happy with their products and customer service.
Ticketbud is more than a 'ticketing company', but rather a very professional collaborator and extension of each event organizer. Their attentive and knowledgeable staff are dedicated to your organization's operational and financial needs, the overall event's success, and the guest's experience from their first online click until the event doors are closing.
I like using this site but ticket purchasers get aggravated because it times out on them. Also would like the capability to add a confirmation landing page.
Blake was very supportive and amazing to work with! This was my first experience with Ticketbud and it was truly appreciated. Blake did an excellent job. Definitely will use Ticketbud and Blake again for future events.
Blake responds very quickly and accurately to any question and is always happy to help. We really appreciate the human (not automated) help! The Ticketbud platform also allows a good deal of customization which we need. Thank you!
Easy time selling and has the features we need
Blake was very helpful!
⭐⭐⭐⭐⭐I've been organizing a large event for the past 12 years with over 3,500 attendees, and I can confidently say that Ticketbud has been a game changer for us for the last two years! Their ticketing and check-in service is incredibly user-friendly, making the entire process seamless from start to finish. Our attendees have had a smooth experience, and the real-time data and analytics provided by Ticketbud have been invaluable for managing our event effectively.What truly sets Ticketbud apart is their unparalleled customer service. I've used multiple ticketing platforms over the years, and none compare to the level of support we’ve received from the Ticketbud team. They are always ready to assist with any questions or concerns, going above and beyond to ensure everything runs smoothly.Thanks to Ticketbud, our event has not only been successful but has also allowed us to focus on what really matters—creating an unforgettable experience for our attendees. I wholeheartedly recommend Ticketbud to anyone in need of a reliable and efficient ticketing solution!
The Ticketbud team has been a terrific business partner by not only supporting our ticketing needs but adjusting their business processes and data capture to improve our bottom line. Is there a six star rating?
We are elated we made the switch to Ticketbud. It is a unique, extremely user friendly software that allows us to do so much more than “the big guys”. From fantastic on-site event support to immediate customer service assistance (even on weekends), Ticketbud has changed the customer experience both online and at our events. It has been a huge win for everyone.
The friendly customer service is top notch! Appreciate the responsiveness.
It has been a pleasant experience with Ticketbud because whenever we have questions or issues, we reach out to Layla and she is always prompt to respond and assist us. We appreciate the customer support! Also the scanning option for check in has been so smooth for our events. We have had some back and forth to learn about our payouts for paid events and we had some discrepancies from the percentage taken by our stripe and what was reflected in our payouts from Ticketbud.
ticket bud is user friendly, customizable and their team has a quick response time if anything is needed!
Thanks to TEDx connection we were able to use Ticketbud for our ticketing system and enjoyed it!
Exact same functionality as EventBrite with fewer fees. Easy to use, and gets the job done :)
According to TrustPlane, Ticketbud has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/ticketbud-com
