Do you agree with Travel Insuranz's TrustScore? Voice your opinion today and hear what 4 customers have already said.
Travel Insuranz is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed March 4, 2026.
I was simply looking to renew my comprehensive $2250 annual travel insurance policy with them but they tell me I can't talk to anyone and have to do it by email yet when I do they ask vague questions which they then don't respond to. My policy expired 28 Feb and I sought renewal weeks before then. If their service to get new revenue is this bad how bad would they be if I actually had a claim on my $2250 policy last year?
Took out a policy for my 5 month trip around South America My drone was stolen/lostNearly 4 weeks with no response on my claimI have used travel insurance with many different companies, many times and they usually respond very swiftlyHow bad of a company are you, if you can't even process simple claims in a timely manner and I can't imagine people that have very serious and detailed claims Very unprofessional, do better please..
I was in Columbia and got robbed by a police officer and ended up homeless and got bad depression. I ended up in the mental health ward of a hospital and it cost $4100. They didn't pay the claim and the underwriter is Loyd's Australia limited. I recommend not using Australian travel insurance companies and to stick with USA or German travel insurance companies. For more information please call me on +61431025778
I have been using Travel Insuranz since 2013 after finding their prices a lot cheaper than majority of travel Insurance companies - I placed my first claim this last month and wow, even though an item was taken from me, I almost wish it had happened a decade ago so I could find out how terrible of a company this is. Took over 60 days for them to get back to me on my claim - I couldn't imagine if this was a massive claim for medical or cancelled travel - thankfully it was just a device worth around $1300.They don't even have names on their emails, zero personal approach and couldn't care less.Don't recommend them at all after being a customer for 11+ years.
According to TrustPlane, Travel Insuranz has a 1.0/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/travelinsuranz-com-au
