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TravelJoy

4.828 reviews
Last reviewed: Feb 14, 2026

Do you agree with TravelJoy's TrustScore? Voice your opinion today and hear what 28 customers have already said.

traveljoy.comMember since Mar 2026

TravelJoy is an online company. Based on 28 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 14, 2026.

Customer Reviews

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Travel Joy has made it so seem less to…

Travel Joy has made it so seem less to better serve my clients. From helping with proposals, itinerary and so much for.

Jeffery Williams
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They listen to agents!

They listen to agents when we request new features or changes. As a Canadian agent, I have made a couple of simple requests, and they have adjusted their system to accommodate. I am looking forward to seeing what other improvements they make. Overall, TravelJoy has been great as a CRM for our new agency. It's an excellent all-in-one tool.

Amanda Kerr
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Robust but easy to use

I love using TravelJoy! I couldn't run my business without it. While being extremely robust with its features, it's also very user-friendly, with everything from invoicing to collecting payments to building itineraries. The TravelJoy team is constantly upgrading the platform and adding more features.

Laura Varnau
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Fantastic User Interface.

Fantastic User Interface.I love how easy it is to navigate between my clients, put together proposals, itineraries and payments.The best thing is being able to generate a papertrail for all interactions! I love it!

Steve Scott
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TravelJoy is an absolute game-changer…

TravelJoy is an absolute game-changer for travel agents.If you’re serious about running your travel business like a professional (and still keeping your sanity), TravelJoy is a must-have. From beautifully organized client workflows to seamless forms, invoices, and automation, it takes all the behind-the-scenes chaos and turns it into a smooth, polished experience—for both agents and clients.The platform makes it easy to look legit, stay compliant, and keep everything in one place. No more digging through emails, spreadsheets, or notes trying to remember where a client is in the process. TravelJoy keeps you organized, efficient, and confident, which means more time selling travel and less time chasing details.Bonus points for how client-friendly it is—everything feels clean, professional, and easy to understand. It elevates your brand without adding complexity.Simply put: TravelJoy helps you work smarter, not harder, and makes your business feel next-level. I honestly can’t imagine running my travel agency without it.

Kelly Miles
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Travel Joy is a great platform that is easy to learn and use

Travel Joy is a great platform that is easy to use. It makes my life simpler because I can capture leads and everything related to the guests trip is in the one place on the Travel Joy platform.I love that when there are new features added, we get training videos to help us understand the changes.The Travel Joy team are always there for support if I have a question or issue. I'm so glad I chose Travel Joy as my Travel Agency CRM.

Karen Cherrett Relaxed Travel
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Travel Joy is EXACTLY what I needed for…

Travel Joy is EXACTLY what I needed for my travel business. I'm able to send Smart Proposals and Invoices that look professional and keep my client's cards secure. My favorite feature is the itinerary builder, it saves me a ton of time putting together itineraries for clients. Highly recommend!

Jamie Todd
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A Game-Changer for My Travel Business

TravelJoy has truly helped take my business to the next level. The platform allows me to send my clients polished, professional proposals, documents, and forms that instantly build trust. Clients want to feel confident that the person planning their trip is organized and dependable, and TravelJoy makes that clear from the very first interaction.The secure credit card tools are another huge plus—they help clients feel comfortable and confident making digital payments, which makes the entire process smoother for everyone. TravelJoy has been a game-changer for my business, and I would absolutely recommend it to any new travel advisor looking for a reliable, all-in-one CRM.

Eve Carter
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Awesome Experience

I used TravelJoy some time ago. Upon coming back to the platform, I realized how magnificent it is. I have streamlined my business practices using this platform. I was able to cancel two platforms because everything I need is here. I have enjoyed using Copilot. It's very convenient. All thanks to TravelJoy.

Denise Elain Butts
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Simply TERRIBLE ! The good reviews LIED

No matter how hard you try you can Never talk to a live person because of the small size of the staff according to the recording you'll receive when you try to call them. You have to email them and when the holidays were here no one responded to the emails for weeks and then when asked to have someone call me, they never did! I have been trying for months to create an itinerary for my upcoming cruise and it takes me hours to input any information and that's with a little help from Ai. The purpose of TravelJoy is very impressive but to continue to make monthly payments without any hands on support is not worth the money!

CassLav Moore
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Easy to use to book a trip to the…

Easy to use to book a trip to the States. Would recommend to anyone who’s moving has a busy schedule and haven’t got time to search through thousands of flights and hotels

Becky
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TravelJoy has been an absolute…game changer for Travel Advisors

TravelJoy has been an absolute game-changer for managing my travel business! The platform is intuitive and user-friendly, and it is designed to make the booking and organizational process seamless. From creating polished proposals to handling payments and keeping clients' information safe, TravelJoy takes care of everything in one place.One feature I particularly love is the automated communication tools. They keep me updated with reminders and trip details, such as sending out Bon Voyage and Welcome Home emails, saving me hours of follow-up. The payment tracking is also top-notch, ensuring no deadlines are missed and giving both me and my clients peace of mind.TravelJoy has streamlined my workflow and allowed me to focus on delivering exceptional travel experiences for my clients. If you're in the travel industry, this is a must-have tool. I highly recommend it!

Lystra Noray
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TravelJoy has been a real game-changer…

TravelJoy has been a real game-changer for my business, especially for the members of my team here in Quebec. Even though we’re a francophone agency, I’ve invested the time to translate most of the forms and maximize the platform’s tools for our clients. TravelJoy has such tremendous potential in our region, and I’ve even created a dedicated training program for agents here to help them get the most out of the system.I genuinely believe that a French version could be a huge step in expanding TravelJoy’s reach across Quebec, especially when it comes to winning over more agencies who would benefit from its features. Additionally, enhancements in accounting functionalities would really give TravelJoy a competitive edge over current systems here.

Marie-Soleil English
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Just do it. It's amazing and affordable

I love Travel Joy. It was so easy to learn and has so many nice options for Travel Advisors. The itinerary builder is very easy and looks nice and professional. I love the client base as well. I highly recommend.

Cindy
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I have been using Travel Joy since 2019…

I have been using Travel Joy since 2019 when founder Dayo did an overview webinar for a small group of TAs. It had been a game changer in the management of my Company ever since. I couldn’t manage my group without this platform. It really is a joy and the new improvements and developments will continue to take it to the top of its class! Get it today!!

Arlene Hagley
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I love TravelJoy

I love TravelJoy. It makes my job so much easier. The support team is fantastic - so responsive and helpful whenever I have a question or suggestion.

Stephanie DiLuglio
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Travel Joy makes me look like a Rock Star!

I have used Travel Joy for 5 years and LOVE it. It is very simple to use for myself and for my clients. Over the years I have seen the many upgrades and improvements TJ has made and it has just made my work flow better and better. It allows me to stay organized and look like a rockstar with my clients.

Amy Jackson
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I love Travel Joy

I love Travel Joy. I recommend it to all new agents. I cannot do this business without it. I’ve been using it for nearly 3 years. They are constantly adding new things and making improvements. I’ve gone from needing two systems to just one for everything and I still don’t think I am using it to its full potential. Would love to get some “boot camp” courses to go over all the functions.

First in Flight Travel
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A lifetime of Joy..

We have work with Traveljoy during the last 4 years and completed over 700 projects.Our clients are very pleased with the format of ALL communications and ease to submit their payments safely.We love the features that allow us to view travel history and client information , making us more productive.

Gonzalo
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A must-have tool for my business

Now that I've been using Travel Joy in my business for a few years, I can't imagine running a travel agency without it. Travel Joy keeps me organized and allows me to be more efficient.

Terri Weeks
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According to TrustPlane, TravelJoy has a 4.8/5 rating based on 28 verified reviews as of April 2026. Source: trustplane.app/company/traveljoy-com