I reached out to Spartan because I had…
I reached out to Spartan because I had gotten an unexpected shipment of Root Activator. JeAnne and Roy were extremely helpful in investigating the issue and resolving it to my satisfaction. What a pleasure to actually get customer service when reaching out to a company’s customer service department!
Steve Kintzel
Ricca and Julia were timely
Ricca and Julia were timely, understanding and quick to make the adjustment.
Jeff Prosperie
Joan from Spartan support
I have ordered 6 months supply of Spartan Root activator shampoo. The ordering process is complicated and by mistake it duplicated my order. I contacted support and Joan is very helpful in removing the duplicate order and providing credit quickly. Thanks Joan
DHULIPALA/PRASAD
Support was excellent
Julia was very understanding regarding an automatic order and managed the matter professionally. I am very happy to report this excellent service.
Ron
İ made an inquiry regarding the order received!der…
İ made an inquiry regarding the order received. Marinella responded and exercised effective communication skills and provided a remedy.İ am very impressed by Marinella's skills and professional courtesy.Thank you Marinella!!And Spartan should be grateful that you are apart of their establishment!!Sincerely,Napier!
Chas.Napier
The response was very quick
The response was very quick and my request was attended immediately by JeAnne and MarinellaRegards
Luis Miguel Gonzalez Urzua
Its effective
Its effective . I need some more time to find out the totally result of spartan to me. Thanks spartan.and thank you Diana for updateting my order .
Elmer Crispe
Prompt service from JeAnne with the…
Prompt service from JeAnne with the address correction.
Robert Mitchell
NO GIBBERISH. EXCELLENT SERVICE !!
JEANNE, Spartan Support, has been very poised, calm and collected in the handling of my issue from the get-go. The response was very expedient, indeed. I ended up requesting cancellation of my order because of the prohibitive cost of the Upsell product that was presented after I placed my order. Because of " Service Extraordinaire" exhibited, as soon as I have saved enough to cover the cost of the 'Journey', I will reorder.
Ramon Umali
I had a reoccurring order and I did not…
I had a reoccurring order and I did not realize it. All the people I dealt with to straighten it out, Joan , Joseph and JeAnne were great and took care of my problem and concerns. It all worked out to my satisfaction. Thank you !!
Harry Holland
I have not received my order due to an…
I have not received my order due to an issue with my address. I contacted your customer support, and Marinella looked up my order and took care of my issue.
Edgar Rodriguez
Spartan shampoo
The product is the real deal and they have a great supportive team Just to name a few Marinella,veronica and Mat
Jojo Awesome
Marinella did such a good job with…
Marinella did such a good job with helping me get my address changed. Thanks again!
John Baar
I have issue in my package
I have issue in my package, the courier delivered it open, and when I check the items, something is missing. I immediately contact the support service and report them about my package issue then immediately made an action. Thanks to Joan and Veronica for helping me, they replace my order free of charge.
Gerry Labuguen
Mhyca provides me wonderful help for my…
Mhyca provides me wonderful help for my missing package he made sure I get a new package promptly Thanks alot
Sam Joon
This company is a bait and switch…
This company is a bait and switch company and they will automatically start charging your credit card without your consent and I did not sign up for a continued product delivery. Please run and hide from this company you will see more information coming from my friends
Glenn King
I can honestly say that this company…
I can honestly say that this company has completely won me over! From the moment I reached out, their support staff went above and beyond to ensure I was satisfied every step of the way. It's incredibly refreshing to work with a team that genuinely prioritizes the happiness and well-being of its customers. You can feel the care and dedication in every interaction. Without a doubt, I am a customer for life and will be recommending them to everyone I know. If you're looking for a company that truly values you, look no further — this is it!
Bob
Joan & Patrick Solved My Order Issue So Politely & Quickly!
When there was some confusion in my order of Spartan products, I reached out to customer service to resolve the issue and Joan & Patrick were so quick to respond and to solve my issue. I had a terrific customer service experience - thanks to them!
Steve Lippia
Solving difficulties
Joan, Mhyca & Diana where really helpful to solve the situation of one delivery that was incomplete. Great job!Thank you
Tiago Frederique
Joan & JeAnne provided excellent service!
Joan & JeAnne were exceptional & were extremely helpful & caring & swiftly rectified my concern. They could not have been more courteous and caring in their support. This kind of customer service is so rare these days and it not only makes me want to shop at Spartan, but also recommend them to others. BRAVA!
SCA