Beat All Terrain Scooter
The price, delivery time and quality of this scooter is absolutely great!
Brandon Underwood
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varlascooter.com
3.750 reviews
Last reviewed: Feb 28, 2026Do you agree with varlascooter.com's TrustScore? Voice your opinion today and hear what 132 customers have already said.
varlascooter.comMember since Mar 2026
varlascooter.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.7 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Awesome scooter
Awesome scooter. Quick delivery. Real customer service.
Lance Freitag
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Compared to my Pegasus
Compared to my Pegasus. The eagle One 2.0 is wonderful. Most of all it's quiet
Martin Burton
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Customer service is fast and really…
Customer service is fast and really helpful
Tony Ruiz
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Great product and well made
Great product and well made, happy with the purchase
LJ
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I Like Varla it's easy to work with
I like Varla it's easy with their parts
Antanas Karaliunas
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Really I love trust pilot it's too much…
Really I love trust pilot it's too much helpful
Fazlullah Mohammed
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Great product and fun to ride.
Great product and fun to ride.
NeverMuch By Michael Vascellar
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Poor customer service
The customer service is slow to respond and has generally been unhelpful. The instructional video provided for changing the part I needed had no audio other than whispering that wasn’t in English, and it wasn’t even my model of scooter. They are more interested in closing a support ticket than actually helping the customer.
Adam
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Kick stand failure and replacement problems
Varla makes a good product for sure. They need to expand their online store to include the Falcon parts. When I needed to replace the kick stand I purchased the he closest model which is the Pegasus. While it wasn't there fault it didn't fit there was no other option. I contacted customer support twice and they finally responded after the 2nd attempt. After a lot of back and forth they finally sent me an invoice for the Falcon kick stand. So on top of 40 dollars for the first one it was another 32 dollars for the second one. They did discount the second one but the whole process was poorly executed. Also the only reason I needed the part was because they used cast aluminum. I get wanting to save weight but steel has more give and flexibility. Bad design really.qOverall try his is my second one so again mostly well built and good prices.
Matthew Fritz
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I sent multiple emails cancelling an…
I sent multiple emails cancelling an order and no one answered until the package was sent , I then rejected the delivery as I was told and was never informed on the return again until my credit card company billed me for it .
Rafael Luna
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Customer service absolutely sucked!!!
Customer service absolutely sucked!!!
Havan Barnes
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Purchased a Varla Eagle One V3.0
Purchased a Varla Eagle One V3.0 It arrived yesterday damaged in the box and with rust of some screw heads. The plastic above the charging ports was missing a screw and the plastic it was holding in looked like it had ripped. The grip tape had wear and was damaged just below the charging ports. THATS NOT ALL. After getting it set up, I decided to give it a test ride to make sure things worked properly and am I sure GLAD I did. less than 30 minutes of being out of the box It made a loud pop, jolted forward and turned off. I haven’t gotten it to turn back on since. I decided to google around. Some said just try leaving it on the charger overnight. Still nothing this morning. Customer support hasn’t gotten back to me. Hopefully it’s the Beatrice, I spoke to her when buying the scooter, she seems to be the only one that’s competent at Varla.EDIT: I left the same review on their website under the Varla Eagle One V3.0 and guess what?, It’s not visible. No surprise there…
White Pleb
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I used the scooter for a couple of…
I used the scooter for a couple of days, one rainy day I left it at home and the back tire got wet and it didn't work anymore, I haven't been able to use it for almost a month, I still haven't received the accessories that were supposed to help it work, I asked for an exchange or a refund but they want to charge me for half of the equipment when it's basically new, taking into account that the first few days I ran out of battery after traveling just 20 miles, when it's supposed to last twice as long, I feel very disappointed with the product and I insist, I haven't been able to use it enough to give it a good opinion, it simply stopped working.
Estive Espinoza
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The best!
The best!! I never had this experience !!👍👍
Juan carlos Moran cruz
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Mostly good customer service, bad quality products
Varla has extremely middling product quality, but their scooters are fun for a short while. On paper and for a short while of owning their scooters, everything seemed great. Unfortunately, after a couple months of ownership everything goes downhill. My first scooter from the company, the Eagle One, the stem broke (area where the handlebars connect to the scooter) and detached from the scooter, sending me to the hospital for stitches. My second scooter, the Eagle One Pro, went well for the first half of ownership ignoring the fact that a lot of features either didn't work or weren't shipped with the scooter. Unfortunately, i've had to replace almost every single stem bolt and add copious amounts of loctite because they all come loose in the end, which make the wheel wobble like crazy and make the handlebars detached from the scooter AGAIN. It was only a couple weeks ago when the entire back wheel fell off the scooter (from a snapped suspension bolt.) One saving grace of the company is their relatively good customer service, notably from Sylvia and Mark. Their responses are slow due to time zones but professional and deal with the situation perfectly. However, other employees use chatgpt or completely broken english to communicate which i did not appreciate. Overall, Varla is a good brand if you don't plan on using their scooters long term with normal riding or doing anything more than going slowly on a perfectly paved trail.
prawnis
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Throttle not working order the replacement auto not working
Throttle not working no to have a messed up wire ordered a new one still not working
Kelly Crain
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ZERO CUSTOMER SERVICE
I have emailed and now I will resort back to posting on all social media sites again and report the latest update as your company refuses to respond. I spent $2000 on a Varla Eagle Pro. From the time I purchased it, there were brake problems. The scooter has 84 miles on it and cannot be ridden as it has no brakes. Service sent me a you tube video for a brake flush. I had to hire someone to do this. The brake problem still occurred. Varla sent me new parts for brakes. They had set up a meeting with me on Friday for 6pm my time to walk through installation. I rescheduled my day around this technical support help that Melo from Varla scooter was going to provide. Friday morning I received a call that they did not realize it was Saturday their time. No problem. I asked if I could schedule something on Sunday my time, which is Monday their time for them to provide service. NINE emails later and one phone call, nada. No response. This is completely unacceptable. My Friday and Sunday were ruined due to false promises. And I have ZERO use of a $2ooo scooter. I will now resort to posting on Social Media that customers should not purchase this scooter. Once you make a purchase, you are nothing, And no one is willing to assist. All FALSE PROMISES
Darren Zemnick
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They can't find me the right Tire and I…
They can't find me the right Tire and I had to go through hoops to get a return slip
Michael Marcasciano
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Very bad customer service
Very bad customer service, late replies, and don't have supportive replacement parts, selling you expensive products with just a few years it's worthless
domain shop
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Cite this page
According to TrustPlane, varlascooter.com has a 3.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/varlascooter-com