Universal Hip Hop Museum
Simply the best timed base with ticketing service.
Rocky Bucano
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VBO Tickets
4.816 reviews
Last reviewed: Dec 21, 2019Do you agree with VBO Tickets's TrustScore? Voice your opinion today and hear what 17 customers have already said.
www.vbotickets.comMember since Mar 2026
VBO Tickets is an online company. Based on 16 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed December 21, 2019.
Customer Reviews
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16 reviews
Best solution we've come across yet for mid-sized theater!
As far as functionality for the price, there is nothing better. We are a mid-sized theater (270 seats), so it was hard to find a ticketing solution that wasn't outrageously expensive and designed for theaters five times our size.They are still a work in progress, so you will encounter bugs. But the support team is very helpful and responsive!
Emma
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New to VBO, pleased so far
CEPA just launched the VBO platform, but I'm already hearing great things from customers about their experiences. On our end, the sales and support staff have been extremely attentive and patient as we transitioned to their system.
CEPA Management, Pell City, AL
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Awesome team and great service.
Awesome team and great service.
Valued Customer
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Best ticketing system out there today
Very full featured ticketing system and very reasonably priced. Besides all the truly outstanding aspects they have built into their software, the support staff is extremely approachable and ready to help with even the smallest issues.
B. Meade
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Up and running in no time flat!
Mark Cyrus at VBO has worked tirelessly to turn an abrupt ticketing platform transition into a smooth and seamless experience. A solutions-oriented ticketing platform that is meeting our needs as we identify them! I'm confident our patrons will be delighted with the new system and thanks to some flexibility with the website management feature, we are up and running online in no time flat. Thanks, VBO
Arts MU
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Great service!
Great service!
Valued Customer
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The service we get from VBO is…
The service we get from VBO is virtually unlimited. They have custom designed programs that allow us to track and serve our membership in ways we never thought possible. If there are problems, their response is super fast with those wonderful videos that tell you just what do to.
Dottie at Kauai Community Players
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Great service
Dale Heger was amazing during the entire process, constantly updating us on the progress and data during the test phase.Looking forward to working with you guys in the future.
Charl Small
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VBO isn't a ready-out-of-the-box…
VBO isn't a ready-out-of-the-box experience. But, it will serve you well. Like anything, you get out what you invest in. Their customer service is amazing.
Valued Customer
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Still a work in progress regarding…
Still a work in progress regarding features but works well for the basics.
Valued Customer
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VBO is very flexible and the support is…
VBO is very flexible and the support is lightning fast.
CSz Portland
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5 Stars
Always helpful!
Valued Customer
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Ben and Keith are always available and…
Ben and Keith are always available and ready to help!
Valued Customer
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We've been using VBO for years now and…
We've been using VBO for years now and are very satisfied with the results. They are always quick to help us through any problems we may come across or just answer a simple question or two.
American Improv Theatre
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Been with VBO since its inception. Love it
Pros: Customer Service Coding Knowledge Wide Variety of products Cloud based Easy to get a hold of Flexible All in One ticketing (CRM, POS, Assigned and General Seating, Reporting, data tracking, discounts, donations, merchandise and more!)Cons: None.Overall: First off, the company's customer service is top notch. Whenever I had a question or suggestion, they were understanding and worked really hard to get that project done within the day! Their customer base is small so they spend time with every customer creating a customized approach to ticketing.Recommendations to other buyers: This software is easy to use. Everything you need is all in this system. With the new mobile app, desktop and cloud services, this is an awesome product!
Chris Knudsen, Foothills Community Foundation
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According to TrustPlane, VBO Tickets has a 4.8/5 rating based on 16 verified reviews as of April 2026. Source: trustplane.app/company/vbotickets-com