Trust PlaneTrustPlane
Warmly Home logo

Warmly Home

2.917 reviews
Last reviewed: Apr 5, 2024

Do you agree with Warmly Home's TrustScore? Voice your opinion today and hear what 18 customers have already said.

www.warmlyhome.comMember since Mar 2026

Warmly Home is an online company. Based on 17 reviews on TrustPlane, it has an average rating of 2.9 out of 5 stars. Last reviewed April 5, 2024.

Customer Reviews

Write a Review
Filter:
17 reviews

NEVER order from this company

NEVER order from this company. I ordered sculpture for over $300 and so small. tried to return but no return process on website and had to ship back via Fed EX at my own cost of over $200 to exact address from where shipped to me (China) and Fed Ex tried to deliver but they refused return delivery in China. Sent email and no response from company and now Fed Ex sending back to me as undeliverable! Worst company ever! Now I have to try to dispute charge on my card

JS
Was this helpful?

Nice quality and fast shipping:)

Nice quality and fast shipping:)

Gaweda Magdalena
Was this helpful?

Exactly as I'd hoped!

The rug looked exactly as pictured. It is so soft and the dimensions are perfect. Love it!

Courtney R
Was this helpful?

$399 wall clock arrived damaged

$399 wall clock arrives damaged. Plus installation instructions INCOMPLETE. Customer service number listed in installation manual list number in China that does not answer. Only US number in TX, only has bot answering machine. Only customer service is info@warmlyhome. 10 day return policy not realistic on a product that is damaged, with no effective responsive customer service. Company threatens to deny return on damaged product.

Barbara Lee
Was this helpful?

It has been over a month and order…

It has been over a month and order number 16795 has not been shipped. I would like a refund or for the rug to actually be shipped. Not just a shipping label created.

Justin
Was this helpful?

Terrible customer service

TOTAL SCAM! I am trying to return a rug, but customer service is non-existent. Several times I have called the phone number listed, emailed, sent messages on Instagram and on Facebook and still have gotten no response. SO disappointing. I do not recommend this company and would NEVER purchase from them again.

Barbara Granger
Was this helpful?

I’ve been trying to contact you about a…

I’ve been trying to contact you about a return because you sent me something but I did not order. You never get back to me.

Judy Herreid
Was this helpful?

Satisfaction

The company always answer me, very fast. It s great fell suport

Maria Fitas
Was this helpful?

I ordered a rug about a month ago and…

I ordered a rug about a month ago and still have not received it. I have emailed the company several times and they have assured me that my order was on it's way, but still no delivery. I am starting to think this is a scam.

Deborah Corey
Was this helpful?

Great service and great product!

I love this rug! The pattern was a bit more....blurry than in the photos but still so great and cool looking. It's also super soft, great to sit on and looks fabulous!

Jen
Was this helpful?

No return possible

I am asking for the address for return with no answer. We are not satisfied with the quality of the rug at all, unfortunately.

Monika
Was this helpful?

So happy with my beautiful rug

So happy with my beautiful rug! And it arrived sooner than expected so doubly happy 😃

Lynne Salmon
Was this helpful?

I didn’t receive my rug

I didn’t receive my rug. Showed delivered but never received it so I’m out the money for the rug.

Katherine Adams
Was this helpful?

I am trying to get in touch about a…

I am trying to get in touch about a return to have the return address ( as it isn't listed online) and have not received a reply. The product does not match colour shown in photo, white part is beige.

Veronica Tucci
Was this helpful?

Great rug

Great rug, free postage, fast service.

Trevor Brown
Was this helpful?

SATISFIED WHAT I BOUGHT FROM U

SATISFIED WHAT I BOUGHT FROM U

Finnley Rose Wilks
Was this helpful?

Very satisfied with this shopping.

I have bought and used the rugs several months ago, this is my first-time buy goods from the online store.The delivery time is not very fast, I got the rugs need about 8 days, but when I see the design and quality, I feel is deserve to wait.I used this rug nearly half-year, it is perfect for my home. For me, very satisfied with this shopping.

Monica
Was this helpful?
Cite this page

According to TrustPlane, Warmly Home has a 2.9/5 rating based on 17 verified reviews as of April 2026. Source: trustplane.app/company/warmlyhome-com