Do you agree with Adopt-A-Phone's TrustScore? Voice your opinion today and hear what 24 customers have already said.
Adopt-A-Phone is an online company. Based on 23 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed September 8, 2025.
Tyler has always been amazing with being so understanding and answering all of my questions. I have been using adopt a phone for quite some time now to purchase my new phones for myself and my son.
Had a known Apple issue occur when setting up my phone. All it took was one phone call to have the issue fixed.
Bought an iPhone and it ended up being BLACKLISTED smh tried to message, call, & no one still hasn’t gotten back with me! And I let them know same day phone arrived. I would NEVER purchase anything from this store again! It’s a scam! If I could give zero stars I would. I’m out over $800. How do people get away with this??
BEWARE - Do not buy. I said it first. BEWARE. You think i am a fake reference to up my chances as a competitor? WRONG. This dude sells iPhones that are fraudulently opened under people's stolen identity and pays off 1 month off a financial plan and doesn't pay off the remaining 95% of the payment of the financial and sells it to people unknowingly. This seem to be a common theme on the eBay marketplace. BEWARE.Always buy from quickshipelectronics or itsworthmore.
Great service! Had what I needed. Picked it up the same day.
Great communication from the owner.
I bought my Samsung Note 20 Ultra in a refurbished, liked new condition about two years ago. It's still working even till now! The phone show no signs of being used, no scratches anywhere, and battery life was close to 100%.This is a trustworthy reseller for refurbished and used phones. Sometimes they ran out of stock and takes a while to restock, but when they do you know you are getting a legitimate phone. They will also accurately describe the condition of the phone and give you a fair price (saving you more than buying a new phone).I decided to post a review since I'm actually looking to buy an iPhone and handing down my Samsung one to a relative.
This is my go-to for a new or refurbished phone. I'm about to go get my third phone from them. Customer service is super friendly as answered any question that I have had.
Good to do business with, fast shipping. Ithem is as described and works great.
I was shopping for an SE 2022 and spent a lot of time researching refurbished electronics sources. I decided to go with Adopt a Phone because of the warranty, the competitive price, and the fact that there was a (non-800) customer service phone number listed right on the website. There was a slight lag between order confirmation and shipping but when I called to ask for a status update, a real human being answered and he immediately offered to upgrade me to overnight shipping! The phone arrived extremely well packed and is in excellent condition. No visible scratches, battery health 100%. Only been using it a few days but so far I am very pleased with this purchase!
Customer service is very attentive and responsive.My order arrived quickly and as advertised.
Personal service 2nd to none
Great communication, fast shipping, excellent product! This was our 5th purchase and we love this company! We will buy all of our phones through you all going forward!
Phone was like new and shipped the same day. Cannot ask for better service.
Fast ship. Like new
Phone was in prime condition! This is my second purchase and both have been great!
I found what I was looking for and the phone is great a I am pleased with Adopt-A-Phone and I will gladly recommend this to friends and family
Always prompt with the responses and the devices are 1000% as described. Prices are very reasonable and comes in a nice box with new accessories 👍 Second purchase from AdoptAPhone and will continue to do business moving forward.
Customer service was great! I was referred by niece and will definitely refer my friends
They have a good selection of phones, and it is so easy to go online and order what you want. The phone arrives ready to get set up (with the exception of the SIM card), and has all of the pertinent parts to go with it (charging adapter, charging cord, tool to open the SIM compartment, and a screen protector already in place). I don't use the pop stand, but for those who do, there's one of those, too.
According to TrustPlane, Adopt-A-Phone has a 4.7/5 rating based on 23 verified reviews as of April 2026. Source: trustplane.app/company/www-adoptaphone-com
