Hale Pet Door
The webpage to order doors is not user friendly. I received a 580.00 dollar door to find out that it was made for a wall that was 10 inches thick which would not accommodate my home. Ordering the door size was a nightmare on this site. The return/refund page puts you in an endless loop. Go to the webpage and try to find out how to return an item...good luck. It is ridiculously difficult on purpose I am most certain. The company stated there is a 15% restocking fee/plus shipping when they sent it to me as well as my shipping to return the item to them. It has now cost me 180.00 dollars to NOT have a use able door. It has now been 3 weeks and I HAVE NOT received my refund even though they received there door back 23Nov15. DO NOT PURCHASE FROM THIS COMPANY!!!