Best Place to do Business
I’ve been doing business with Audio Deluxe for almost a decade, and I am extremely happy with their offers and customer services. Thank you Audio Deluxe! You’re 10/10 in my books.
Mario
Was this helpful?
AudioDeluxe
4.750 reviews
Last reviewed: Jan 20, 2026Do you agree with AudioDeluxe's TrustScore? Voice your opinion today and hear what 71 customers have already said.
www.audiodeluxe.comMember since Mar 2026
AudioDeluxe is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed January 20, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Consistently great deals
Consistently great deals, including exclusives, backed up with excellent customer service.What's not to love?
Alex Macy
Was this helpful?
Although there are good deals the…
Although there are good deals the deluxebucks reward is very difficult and unclear to redeem. On different browser pressing redeem button just does nothing and there is very little information compared to others vendors of this sort.Although we had a constructive tehcnical insight around the problem with support.
eric marquis
Was this helpful?
AudioDeluxe : number one!!!
AudioDeluxe is absolutely the best audio plugins store.Best prices, best support.
Enrico Pianigiani
Was this helpful?
all the time perfect
perfect all the time
Choka Prod
Was this helpful?
The best audio online shop I have ever…
The best audio online shop I have ever dealt with, Highly recommended.
Shakuman
Was this helpful?
One of my favorite plugin shops
One of my favorite plugin shops. AudioDeluxe provides great custom service, and they are very kind and helpful. I really appreciate that.
H Y
Was this helpful?
I made an error checking out and forgot…
I made an error checking out and forgot to add one of the freebies on offer, support was fast and resolved issue to my absolute sastifaction. Great service!!!
Graham Playford
Was this helpful?
AD are the best if not THE best…
AD are one of the best if not THE best plugin companies out thereI had bought a product from them, which I then realised I had purchased already from another company a while agoI explained the situation, sent them screenshot etc Without hesitation, they gave me a refund, which was absolutely fantastic, even though it was my fault Not only that. There plugin deals are great and also get additional discounts on top of that.These guys are TOP NOTCH, no doubt about it!!!!Keep up the good work ADAnd thanks for all your help!!Stan.F
STAN FERNANDEZ
Was this helpful?
This is by far the best store for…
This is by far the best store for plugins and music software. Their customer support is outstanding—you get fast, solution-oriented responses. I especially love the DeluxeBucks program; it’s the cherry on top. Prices are among the best, too. As a professional, I can recommend them without hesitation. Thanks!"
Uemit H
Was this helpful?
Top Notch
I've used AudioDeluxe a few times now. Not only are the prices extremely competitive, but the customer service is great as well. Can highly recommend!
Tony
Was this helpful?
AD is top shelf
AD is top shelf - they had great Black Friday prices *and* a 10% discount code.They were very helpful to me when I had some questions and issues with the access code from one of the vendors (although the problem had nothing to do with AD)
John Braner
Was this helpful?
Great Prices, Great Customer Service
Super fair prices. Great customer service. Fast communication... While most companies take days to reply, AudioDeluxe replied within hours of any requests/problems and provided immediate solutions. Absolute recommendation!
Guy Lacome
Was this helpful?
Audio Deluxe is the best
Audio Deluxe is the best. Also the cheapest with great discounts. I buy everything from AD. The help desk people are absolutely fast, effective and helpful. I recommend!
Marra Marra
Was this helpful?
Wonderful In Person support
I had a few hiccups getting the software registered and installed, but AudioDelux responded to me right away with help. I am very appreciative of having an actual person to interact with and be so responsive. Thank you, Joe O'Donnell
Joseph
Was this helpful?
Have been using AD for many years
Have been using AD for many years, always a great price, prompt delivery and when you need it ( which is not often) stellar support.
Denis Woods
Was this helpful?
Good deals but they don't publish honest negative reviews
I bought the Universal Audio Luna 2.0 Pro bundle from them, and from day one the software absolutely did not work as advertised on my Windows machine. It caused crashes, freezes, graphical issues, and other problems that made it completely unusable. Many Windows users have reported the same issues online if you want to check.When I wrote an honest 1-star review about my experience with Luna, along with a positive 5-star review of another software i bought from them, the 5-star review was published immediately, but the 1-star review has still not been published to this day. When I asked them why, they told me that my review was not about the product I bought (because I focused on Luna and not the plugin bundle… which makes no sense). And that's why you only see 4-5-stars reviews on their website.So even though they offer great deals and the opportunity to buy software at good prices, I cannot accept a practice where paying customers are silenced when their reviews are negative. I will not support any company that engages in this kind of dishonest and illegal behavior, and I highly recommend reporting it to the Federal Trade Commission if this ever happens to you, because it is simply unacceptable.Edit to reply to the company:By writing that they publish all reviews that are relevant to the bought product, they are clearly saying that they select reviews that serve their interest which is illegal and not the purpose of a review. Reviews are meant to serve the interest of customers (the public) because a company that just publishes what make them look good is misleading poeple.As for my purchase I bought the Universal Audio LUNA Pro 2.0 Bundle (check their website) which is clearly not Luna free. What's funky is that the 5-stars review that is there doesn't talk about the plugin bundle but it is published! This shows you how this company is in denial. You can check at Universal Audio's website the differences between the free and pro versions.As for my review that was not published, this is what I wrote so you, the reader, can juge by yourself : "I would have like to give 5 stars but unfortunately as said in the title, this software is unusable on windows: it freezes, crashes a lot, plugins can take ages to load, the midi implementation doesn't work properly, It causes graphical glitches and black screen of death, something that I've never encounter with other digital audio workstation. Universal Audio is aware of all these bugs but still take windows users money and maintain their software being working as advertised on that OS. You can see on the internet all of the issues that windows user have since many years and still not fixed. It will be more honest and should be preferable to just keep it for Mac if they can't make it work properly on windows because it is not right to pay for a software that doesn't work as it should. Now LUNA pro is just sitting here on my pc waiting for updates to make it work properly that will not come before a long time or maybe never..."That's all. Again, I highly recommend reporting these dishonest practices of this company.Edit 2, After AudioDeluxe reported to Trustpilot that I have reviewed the wrong company:This company:-that replied below saying I left a review about my experience with the free Universal Audio Luna DAW etc., so they clearly know who I am…-that contacted me by email, calling me by my name, telling me they saw my Trustpilot review and requesting that I remove it, even before I sent through Trustpilot the information they requested before their reply here…is now telling Trustpilot that I reviewed the wrong company, just to remove my review and silence me again on a platform that doesn’t belong to them. This is unbelievable! Often, it’s when there is a problem that you see the true face of a company, and I would have never thought that AudioDeluxe was this dishonest.Because of this I'm downgrading my rating from 2 to 1 star.Reporting this company is a must and in the public interest.
BF
Was this helpful?
Audiodeluxe are the best.
Audiodeluxe are the best.They had the Best Black Friday Deals for me and I saved some money. Slight problem with the freebie plugin that I received but this was sorted out by customer support within about an hour. Great communication great service.
MR P J CRANE
Was this helpful?
Amazing!!
Amazing!!! I am really impressed and appreciative of the CUSTOMER SUPPORT that I received from AudioDeluxe. They went above and beyond in assisting me and resolving an issue regarding a software plugin company that AudioDeluxe distributes. AudioDeluxe took the time to call the plugin company to assist and resolve the issue when they were under no obligation to do so. Thank you so much AudioDeluxe!
McFinn
Was this helpful?
My number 1 online plugin shop
My number 1 online plugin shop in the world, with the best deals at very affordable prices .And I would give it a thousand more stars if I could.
Mystik Rebel
Was this helpful?
Cite this page
According to TrustPlane, AudioDeluxe has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-audiodeluxe-com