They do not resupply the supplyers
They do not resupply the supplyers
Daniel Hjelm
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BitFenix is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 1.7 out of 5 stars. Last reviewed May 29, 2020.
Customer Reviews
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3 reviews
Okay experience...
Welp. The front IO ports on my Nova TG died (yes i checked the connection in the PC it was plugged in correctly) and you best get a modular power supply with this case, Seriously.
Cheif
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Terrible Customer Service
Received a PC case with damaged panels and had no reply to emails sent on 18/04, 23/04 and 03/05. I have now also waited a week for a reply on their websites ticket system. I would have just arranged a RMA though the retailer for the whole case if I had know it would take months to receive the courtesy of a reply, let alone replacements for the damaged part of the case! Tenable quality control and even worse customer service.
Brook
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According to TrustPlane, BitFenix has a 1.7/5 rating based on 3 verified reviews as of March 2026. Source: trustplane.app/company/www-bitfenix-com