Trust PlaneTrustPlane
Carpet One Floor & Home - Columbia, MO logo

Carpet One Floor & Home - Columbia, MO

4.947 reviews
Last reviewed: Apr 5, 2018

Do you agree with Carpet One Floor & Home - Columbia, MO's TrustScore? Voice your opinion today and hear what 47 customers have already said.

www.carpet1columbia.comMember since Mar 2026

Carpet One Floor & Home - Columbia, MO is an online company. Based on 47 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed April 5, 2018.

Customer Reviews

Write a Review
Filter:
47 reviews

Stacy Zorn is amazing!

I met with Stacy Zorn to get an estimate on new flooring for my lake house. She was amazing to work with. She listened to what my vision was and showed me so many options in the showroom. She drove to my lake house, brought tons of samples and measured the rooms I wanted done. She made sure I stayed in budget and the product we chose looked great. Everything ordered came in on time and the installation was seamless. I can't thank Stacy and Carpet One enough for my beautiful flooring!

Karin Bell
Was this helpful?

They did great work with a carpet …

They did great work with a carpet installation in our basement, on time no issues.

Dan Davis
Was this helpful?

Carpet One Floor & Home in Columbia is …

Carpet One Floor & Home in Columbia is a very good company to do business with! From choosing the from their vast array of carpets, to the measuring of our floors, to the installation, everything was professionally handled! I highly recommend Cassie as a sales rep to work with.

Patrick Porter
Was this helpful?

Review

Have found several pieces of furniture with scuffs from their moving of furniture. These are places you might not notice with initial inspection but later noticed if bending over or while dusting etc. Carpet looks fine now but better test will be over longer period of time. A few seams not so great.

Ron & Lynda Conklin
Was this helpful?

Choosing Carper One.

Choosing Carper One.I worked with Betsy at Carpet One. She is very adept in helping to choose carpet and flooring. Service was great. I have no complaints at all. I recommend Carpet One for excellent service.

Carol Alberty
Was this helpful?

We have been very happy with the …

We have been very happy with the quality of work!

Chuck & Kathy Burroughs
Was this helpful?

Wonderful experience and will work with …

Wonderful experience and will work with them if they except any kind of work we need in the future

Jason
Was this helpful?

Love this place

Love this place! Great selection with the best people in town!

K. Lewis
Was this helpful?

The job was done quick

The job was done quick, efficient and the work was excellent. I would definitely recommend you to other friends and co-workers.

Russ & Betty Cobb
Was this helpful?

shows every footprint

Shows every footprint, looks messy all the time. It would have been nice if the salesman had mentioned the carpet would leave footprints all over all the time as the sample in the store looked fresh even when walked on.Was told the nap would come up in time.Instead was told fibers were crushed down from being rolled tight when made.

Bonnie Witte
Was this helpful?

kitchen floors - great job!

Mark Williams (573-253-1471) installed our kitchen new floor and he did an outstanding job in a very short amount of time. He is detail oriented and finished everything beautifully! Highly recommended!

Dorina Kosztin
Was this helpful?

Highly recommend

Excellent customer service from Stacy. Good value on products

Mark & Alice Banks
Was this helpful?

Great responsiveness

Great responsiveness. Recommended a product that was both affordable and blended well with paint and other finishes. Couldn't be more happy . Give Betsey a raise.

Les Wagner
Was this helpful?

Positive experience!!

Representatives were very courteous, addressed all my questions and offered helpful suggestions. The installer was equally respectful, courteous and efficient. There was one glitch regarding scheduling but was addresses quickly and to my satisfaction. I would not hesitate using their services in the future and highly recommend them.

Satisfied customer
Was this helpful?

CARPET ONE WAS EXCELLENT FROM START TO …

CARPET ONE WAS EXCELLENT FROM START TO FINISHTHE INSTALLERS WERE EXCELLENT, AND THEY WERE WONDERFUL TO WORK WITH. WE WOULD RECOMMEND CARPET ONE TO ONE AND ALL THANKYOU SCOTT

Ted & Marie Christian
Was this helpful?

Great experience and wonderful customer …

Great experience and wonderful customer service. Cassie was a wonderful sales representative and I would recommend Carpet One for any flooring or tile service.

Kim Waggoner
Was this helpful?

Great service, no pressure!!!

I shopped around for carpet at five different companies. I needed carpet for my entire house. I was unsure of the style and price. Sonja was the only person that really took the time with me to help me pick the perfect carpet for my house. She made me feel comfortable the first time I walked through the door. All the other companies made me feel like I was bothering them and they just wanted to make a sale. CarpetOne was not that way. No pressure, just honest opinions and direction. We are very happy with the carpet we selected and the installation.

Pam Hilkey
Was this helpful?

I was so tired of looking in my utility …

I was so tired of looking in my utility room. I finally decided to do something about the nasty walls and the cracked concrete floors. I talked to Betsy and she had a great idea to install this vinyl flooring and a vinyl trim board. I spend the better part of 2 days clearing the room out and throwing stuff away and pulling all of the old shelving and wood trim off the wall so the installer could do his job. When I came home after the install, I was so pleased with how that room looked that now I do not want to close the doors and I want to leave the light on. It looks like HGTV came in my home. Betsy worked within my budget and everything she said turned out to be true. On a scale of 1 to 10 these guys were off the chart. I highly recommend Carpet One to beautify your tired old room and make you proud.Harvey Hoffman

Harvey Hoffman
Was this helpful?

Cassie was very helpful.

Cassie was very good at helping me choose the correct size area rugs for my new apartment. She came to my apartment and brought samples and figured out what size rugs would look best. She also helped me choose the color and design. She made it an easy process. Thanks, Cassie! Carolyn Johnson

Carolyn Johnson
Was this helpful?

All new flooring project

I had all new flooring put in. Betsy was extremely helpful from start to finish. She came to my house to measure and after I picked out the initial flooring, helped to select a tile for the hall bath that I just love. Their installers were good, fast and friendly. I would recommend Carpet One any day.

Linda Smith
Was this helpful?
Cite this page

According to TrustPlane, Carpet One Floor & Home - Columbia, MO has a 4.9/5 rating based on 47 verified reviews as of April 2026. Source: trustplane.app/company/www-carpet1columbia-com