Great customer experience
Great customer experience, can’t fault them.
Chris Richards
Was this helpful?
CitizEn Energy
5.05 reviews
Last reviewed: Oct 11, 2021Do you agree with CitizEn Energy's TrustScore? Voice your opinion today and hear what 5 customers have already said.
www.citizenenergyuk.co.ukMember since Mar 2026
CitizEn Energy is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed October 11, 2021.
Customer Reviews
Write a ReviewFilter:
5 reviews
Good prices, good customer services, good switch!
It was very easy to switch provider, I didn't need to contact them at all, it was a very smooth transition. They are a local company with a green option and decent tariff prices.When I moved house and needed to call them they gave the option to call me back rather than leaving me on hold for ages and called back as promised within 15 minutes of me ringing. The person I spoke to was helpful and professional.
Catriona Rawlins
Was this helpful?
Very easy to switch and great customer…
Very easy to switch and great customer service. Love the fact they are not for profit and that 100% of electricity is sourced from wind and solar farms in the UK.
Cati Smith
Was this helpful?
Fantastic local energy supplier
Fantastic local energy supplier, using green energy sources and not for profit! Ticked all of my boxes and so happy I switched, saving money too!!!!
Mr Fenwick
Was this helpful?
Easy switching
Easy switching online, no need to call. Professional web user interface.
S.K.
Was this helpful?
Cite this page
According to TrustPlane, CitizEn Energy has a 5.0/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/www-citizenenergyuk-co-uk