NOT reccomended to EVER book Dovevivo appartments
Customer Service Deficits. Complete reliance on a flawed AI chatbot. Endless error loops occur when requesting human support. Severe lack of accessibility. Unacceptable response times for urgent maintenance inquiries.Property Conditions. Pre-existing structural damages remain ignored. The apartment features missing window panes. Improperly sealed doors cause water leaks during rain. Known issues were left unaddressed prior to move-in. This represents a clear breach of habitability obligations under the Italian Civil Code.Technical Infrastructure. Highly unreliable mobile application. Users experience frequent crashes and unannounced maintenance modes. Legitimate payment methods like SEPA transfers malfunction. The automated system sends unwarranted overdue notices despite the platform's internal payment processing errors.Unfulfilled Paid Services. Failure to deliver on contractual promises. A mandatory fee was paid for the processing of a Codice Fiscale. The company provides zero proactive communication regarding the document's status. It requires immense tenant effort to extract basic updates.Verdict: Joivy utilizes broken technology to avoid accountability and fails to provide basic living standards. Not recommended for prospective tenants.