I had a deeply disappointing experience…
I had a deeply disappointing experience with Elite Transportation Party Bus. I booked their service early last year for an event in May 2025 and paid a deposit. Unfortunately, due to a family tragedy, I needed to cancel. Despite understanding their cancellation policy, I hoped for some compassion given the circumstances. Instead, I was met with rudeness and a lack of empathy. It felt like they cared more about the money than understanding my situation. Communication was also challenging due to language barriers. I won’t be using their services again.
