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EmblemHealth is an online company. Based on 5 reviews on TrustPlane, it has an average rating of 1.8 out of 5 stars. Last reviewed February 15, 2026.
I called the number listed at medicare.gov -- (800)524-2414 -- and was answered by a recorded sales pitch trying to get me to sign up for a "free" medical device. When I refused to push the requested key, my call was abruptly terminated -- I never did get to speak to a person at Emblem.
I've been trying for weeks and weeks to sign up for a medigap policy with this company. Online: many technical issues Called for support, and went into an endless loop of people who couldn't help. Tried to call sales, and got a human-sounding person who just tried to upsell me (then I figured out it was actually a recording). She says "can you hear me okay"? I scream NO, and she just keeps talking. Finally I was able to apply online, and part of the process is to take payment before actually submitting the application (weird). Make the payment with a credit card, and baaaam, application no longer works and I'm in limbo. Called this morning and told them I want a refund. I'm referred to Kathy Gilbert who emails to tell me the case will be handled by the person I originally spoke to ... or to call customer service. Wait, isn't that what I did? I'll go elsewhere and will dispute the credit card charge.
I’m an EmblemHealth member I’m suffering, struggling with this unprofessional health insurance Staff/customer services and supervisors are irresponsible, untrained and really can’t handle any issue and unable to solve any issuesI wouldn’t recommend this health insurance to anyone I’m waiting to change my employer in order I can get rid of this useless heath insurance
The worst Insurance company ever. Avoid at all cost. They increase your subscription prices out of nowhere, most of the doctors don't accept it. And the worst is if you are trying to reach them, nobody answer their phones or emails, and if they do, it is the Philippines with 0 knowledge about your account. This has been nothing but a frustration.
EmblemHealth has been so much better for me than my prior insurance. Emblem is accepted by most everyone in the Tri-State area. Emblem dental even pays for my kids braces.
According to TrustPlane, EmblemHealth has a 1.8/5 rating based on 5 verified reviews as of April 2026. Source: trustplane.app/company/www-emblemhealth-com
