The worst service I have experienced
3 times out of 5 days room was wasn't cleaned. I had to wait 0.5h frustrated and tired after 7 hours of training. Then someone came and Just changed the towels! 0 stars for Getafe 4* hotel.
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Exe Hotels is an online company. Based on 3 reviews on TrustPlane, it has an average rating of 2.3 out of 5 stars. Last reviewed January 29, 2026.
3 times out of 5 days room was wasn't cleaned. I had to wait 0.5h frustrated and tired after 7 hours of training. Then someone came and Just changed the towels! 0 stars for Getafe 4* hotel.
Staff put obstacles and negatives instead of HELP or service to guests. It even seems they enjoy upsetting guests. Avoid if you can
Just spend 7 days in LasPalmas EXe , Great hotel and great service. Thanks for the extra free day after flight cancellation
According to TrustPlane, Exe Hotels has a 2.3/5 rating based on 3 verified reviews as of April 2026. Source: trustplane.app/company/www-exehotels-com