Great communication
Great communication. Exceptional service. I'll continue to be a happy customer.
Shauneé
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E
Eyebuydirect is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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60 reviews
Easy glasses return
Clear concise help that corrected my problem with replacement glasses.
Leighton Spadone
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Great service
Glasses are affordable and come in quickly. The UI is very intuitive and easy for anyone to understand.
Quinn
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Bought a few pairs and 100% satisfied
Both a few pairs and 100% satisfied! Chantal
Chantal
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Very good
Very good God blessed
Welington cezario
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Love Eyebuydirect
Love Eyebuydirect! The prices are amazing and the glasses are high quality!
Monica
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Had to order new pair cause last pair…
Had to order new pair cause last pair got lost in delivery and they didn't want to refund cause I didn't pay insurance like wtf I gotta pay for insurance for glasses to get to me have never had this kind of problem before.
Rodolpho Perez
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Ordered several times and had good luck
Easy to use. Have ordered through Eye buy several times and had good luck.
Aletha Heckendorn
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Great glasses for a great price.
Great glasses for a great price.
Kelly Mooney
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Small sizes available
I can get a small and there is a 14 day MBG
Patti Coleman
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Easy, options and affordable
Such an affordable and easy to use site! Loved the options of glasses, the try on method and use of insurance options.
Bree Johnson
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Easy to check insurance benefits and a wide selection of frames
I liked that I could turn on and off my insurance benefits to see how I can get the best price for my glasses. Also, the variety of styles was awesome.
Marissa
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love the option "try on"
love the option to try on the glasses and see what they look like online
Francine C
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Excellent format that's easy to understand
Taught me how to do my own glasses measurements and the process was very streamlined
Dennis Cleric
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easy to order
easy to order, price was good, hope they deliver soon
Tom Lianza
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I like the chat option but it bounces…
I like the chat option but it bounces up and down the whole time and I wasn’t able to see what I typed Really stressfulAgent was very nice and helpful
GAWRY
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EBD has a great selection of frames and add-ons
I have been shopping with EBD since 2020 and have never been disappointed. Since I have had a number of eye surgeries my prescriptions seem like they would be difficult to fill, but my Ophthalmologist confirms that they are always right on. Since they take my insurance, it has been great to be able to utilize the add-ons and get a great looking pair of glasses as well.
Linda Fellows
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Love the deals
Love the deals
MELINDA RAZZANO
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So easy to use. Great website
Very easy and quick to use. The survey took longer!
Warren Willey
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Knowledgeable staff and patient
Knowledgeable staff and patient. The best yet!!!
Jim Cusack
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Cite this page
According to TrustPlane, Eyebuydirect has a 4.4/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-eyebuydirect-com