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Fitness Blowout is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.0 out of 5 stars. Last reviewed June 19, 2025.
The noise sounded like a tractor. After using it for two weeks, it reported a 'filter failure' error. Even after replacing the filter, the problem persisted. The after-sales service only suggested 'restarting', which was completely useless!"
I purchased a 7 Series treadmill and have an lifetime extended warrantee on 6/7/2011. I contacted the company in January 2018 because it no longer worked and the motor needed to be replaced. I contacted them repeatedly and their phone number was no longer working. All I wanted was the motor replaced that was covered by the extended warrantee. Have repeatedly contacted them since 2018 to no avail.
The order came as promised, Everything was set up and everything was great. When I tried to get the annual service I was unable to get any help. I emailed, called daily I called service, sales, anyone. We never got the annual service that we bought with the order. I would not buy again but I am not unhappy with what I ordered. It has been a few years and they still work even being used daily.
Scam artist. Purchased two machines. They arrived after some awful customer service. Now I need them serviced using the service package I purchased. Nothing. Crickets. This coward, Jim Rosen, has moved from one office to another, apparently. He responded to my initial email but then refuses to respond any longer after 3 weeks and as many emails. Looks like I'm not the only one.
Rip off con artist. Do not shop here! Jim Rosen has met his match with me. He has stolen $13000 of my hard earned money! Taking him to court and then some.
Paid almost $3,000 dollars for a exercise machine - found out I'll never receive it. Jim the owner will take your money and never deliver. I contacted the local police dept who stated the address listed for the business is actually a dentist office who has no idea who fitnessblow.com is nor are they part of the business. The address listed is fake. More than likely Jim runs this out of his house. The police made contact with Jim at his home. An arrest warrant should be issued shortly from what I was told by Sgt Guierrez. NEVER BUY ANYTHING FROM THIS BUSINESS! !!! The California Dept Of Justice is in the process of filing the paperwork to have the business closed/shutdown. STAY AWAY!!!!!!!!!!
Ordered my machine on July 20,2017-Told 30 days before I get it.besides getting a constant barrage of misinformation, the machine finally was shipped on Sept. 12-date given to me by trucker-I canceled machine as I paid much more than I could find elsewhere-I was also very afraid of lifetime warranty that I purchased at twice the market rate and based on the horrible customer service just with the order dept. and the owner, I was afraid of future problems. After canceling the order in September, before I received it, I was threatened with lawsuits by the seller. I have never had such a horrible buying experience. I would never recommend this seller. Stay away.
I have been meaning to write this review for a few years. Despite Jim, the owner, sounding like a manipulative, dirty business man, I bought my Precor from him because I was just so desperate to have one at home, and I hate spending a lot of time searching. He is one of the biggest scammers I have ever spoken with. He convinced me to buy the package that would allow me free repairs and parts (despite a "small" travel fee which he quoted me--$150, which for being in VT didn't seem so bad since repairs would be free). When I needed a repair I called the company he works with and they said the travel fee would be at least $350. I was frustrated, and they told me they hardly do business with Jim anymore. I had to pay for services and parts in the end through a local company--it was way cheaper, however I dread the day I have to spend more money on a bigger repair. I have called to complain to Jim, but he has refused my calls, as I'm sure this happens all the time with his horrible business. Do not buy anything from him.
I purchased the Free Motion treadmill in July 2014. It arrived 8 weeks later in new condition. I contacted Fitness Blowout on June 1, 2017 wanting to replace the treadmill walking belt because it was worn and the warranty states "unlimited belt replacement for life". I spoke with a representative who made me send a picture of the worn belt. I sent it to her e-mail address and she contacted me saying she would take care of it it would contact me within 24 hours. I did not hear from her. I emailed her 2 weeks later and she said my email went into her spam account and I gave her my invoice number. Still no response. On 27 June, 2017, I called, gave my invoice and was told manufacturer would call within 24 hours. No response. On July 19th, I called and they told me they were "restructuring" and they would e-mail me a form to fill out. The form never came (even checked my spam). Bottom line: big run-around.
I have been trying to get a refund from them since earlier this year. I order the Bowflex Max trainer that I never received. When I called this company after 21 days after purchase to check the status of delivery, I was advised that it was not going to be delivered because it damaged during the delivery process. So not only did I not receive the equipment I was never notified that the delivery was "cancelled" due to the equipment being damaged. I have been calling every other week since. When I finally get to the accounts payable, she advised that she worked part-time and that she would take care of the matter and never did. That was 2 months ago. I guess that got a hold of my name so every time I called they hung up on me. I called today and they advised that they are no longer fitness blowout and that they are now Fitness Deals USA and they could not help me with my refund. I did my research to only find out that they are indeed the same exact company , they just changed their names. These people are a ripoff. I only gave them 1 star because no section of stars was not an option. Just an FYI people, a company ca change their name as much as they want. Don't let them fool you. The best way to get your refund is to reach out to your credit card company and let me dispute the charge. They will do their research and get your money back. We are now in the process of doing it, so far so good. Good Luck to everyone!
Ordered $13000.00 in machines was shipped timely and set up great. Installer came back and fixed a cable that was on wrong. Installer helped up over the phone with another issue. happy with machines and issues ere handled until the 1st one year maintenance. I called everyday for months then Alex said they were not getting calls back from tech. Today i called and there was a weird answering machine So I guess they do not come with free lifetime maintenance.
Do NOT Trust these guys - they are scammers - You will not be happy. Just say NO!!!FitnessBlowout and FitnessDealsUSA are the same company....and there are probably more...
Folks, I call this the "non-customer service company". As well confirmed by the overwhelming number of one star (mostly because zero stars not an option) these guys are liars and thieves. Fortunately for me, I received the treadmill I ordered however the trouble began when I tried to get some customer service on the "lifetime warranty" I purchased.I've been working on this for six months and I'm finished with these people (which I'm sure they count on). Now I'm taking my campaign to the BBB, social media, and the CA Attorney General.
Bought a Bowflex Max Trainer M7, never revived it, was told it was damaged and sent back during shipping. I call all the time and am told they will call me back. Still no calls back and no money back! really?? That's 1,797.00 dollars. Since Feb 23, still nothing from them. Total Scam! They take you're money to never receive anything and not your money back either! I'm still trying to get my money back. Good luck anyone else!
All I wanted was a walking belt for my treadmill which was under warranty.After many, many, phones calls and giving them the same information again and again. Them telling me they will look into it and no one gets back with you, Don't bother emailing they don't respond to them. Since the manufacturing doesn't make the belt anymore they said there is nothing else they could do. I bought one from treadmill doctor.com I told them I wanted my warranty money back, he said would put a request in. Worse customer service I have ever had. If it not a sale there is not help.
I also bought a Proform tour De France Bike for my husband for christams. I purchased it over the phone with Alex, one of the managers, who made all these promises of customer satisfaction and all my money back, including All shipping costs and restocking fees. I had multiple conversations with him about it and now that I want to return it they are not answering my emails, phone calls and claiming I owe them the original shipping costs. They tell you what you want to hear and then lie about it. Not I company anyone should deal with. Stay away.
I ordered a Tour DE France bicycle from Fitness Blowout November 18th 2016 as a present for my girlfriend. I explained it was for her birthday December 3, 2016 and the salesman, whom later told me he was not properly introduced by the male receptionist, was in fact the President of the company said " I see no problem in getting it to you for her birthday". That was the start of the up sale process which lasted 30 mins. After numerous calls to these folks and numerous excuses the bike arrived December 23, 2016. Their shipping dept was supposed to have sent me a tracking number and delivery date by email. They sent it 45 minutes after the bike was delivered in a damaged box and the driver didn't even ring the doorbell to alert anyone of it being left outside my garage door. I guess that would have also alerted me that they had ran over my surface driveway lighting. I also ordered the extended lifetime warranty and the $149.00 static mat which as of today Jan. 2, 2017 I still don't know if I even will get. They have not replied to my email request and they have conveniently closed down their customer support phone line in November.
Wish I would of read this before I spent $4,300.00 with this company! Absolute nightmare and actually asked the customer service rep if this was a real company and she couldn't answer. Her Manager was due to arrive at 11am which I've been told several times before and have never received a single call back. Have sent pictures twice of the defective product but was asked to resend. It's a total scam and I hope whoever reads this will not order from these people. Will be sending this to my attorney ...
DO NOT BUY ANYTHING FROM THIS COMPANY IT IS A FAKE. THEIR PRODUCTS ARE REFURBISHED AND POORLY DONE AT THAT. THE CUSTOMER SERVICE SUCKS!!! ALL I HAVE HEARD IS ONE LIE AFTER ANOTHER FOR 6 MONTHS NOW.... I HAD TO HIRE AN ATTORNEY.
I have dealt with this company for the last four years and really do not know how they stay in business.Ordering and paying for it was easy. When we have needed service, they do not respond in a timely manner. Two weeks ago I requested service and received an email back say they would get back to us when they could. I received an email from Leo one week ago saying he was assigning my service to a David and if i did not hear from him in a timely manner to call the 1-800 number and select option 2. I waited a full week and received absolutely no contact from David, so I called and a young lady did not recognize David's name. She looked up the email exchange, checked into our account and informed me that the mechanism that raises the ramp on my precor elliptical is not covered under their super warranty, which is what we paid for when we ordered the machine. This is the third time we have had to contact them for service in 4 years, and all three times, we have had to contact them several times before we get any response.If you are considering purchasing anything from this company DON'T!!!
According to TrustPlane, Fitness Blowout has a 2.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-fitnessblowout-com
