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Frontwave Credit Union is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed March 18, 2025.
While a credit union, it offers convenient community "banking", a reasonable bill pay option, and ok savings rates, especially their new CDs. They provide free checks and an interest bearing (small) checking account. We have used them for years and are satisfied with our service, but our needs are fairly minimal.
I want to express my sincere appreciation for the exceptional service I received from Frontwave Credit Union during a recent challenging situation involving Dovenmuehle Mortgage, Inc.When I encountered difficulties regarding the processing of a high-value insurance claim check that needed to be co-endorsed by Dovenmuehle Mortgage, Inc., I reached out to Frontwave Credit Union for support. From the very beginning, their team was not only concerned but also proactive in assisting me. They took the time to understand the risks associated with mailing the endorsed check to an unsecured mailbox, and they remained engaged throughout the entire process.Frontwave’s staff went above and beyond to facilitate a secure solution. They coordinated with their management team to ensure that necessary steps were taken to prevent any potential fraud or theft. Their dedication to client safety and satisfaction was evident, as they offered clear guidance and support at each stage, ensuring that the check was sent to a secure address for proper deposit.While I am grateful for the support provided by Frontwave Credit Union, I also believe it is essential for them to reevaluate their relationship with Dovenmuehle Mortgage, Inc. The current check processing procedures in place at Dovenmuehle pose unnecessary risks, and it is crucial for Frontwave to advocate for improvements on behalf of their members.Overall, my experience with Frontwave Credit Union has been positive, and I commend them for their excellent service. I hope they will take the necessary steps to address the shortcomings in their partnership with Dovenmuehle Mortgage, Inc. to ensure all clients receive the secure and efficient service they deserve.
date of experience July 30 2024 & awaiting good news - reversalIm Shinny and optimistic, thank you for asking! Dear Front wave credit union- request a reconsideration for loan 07/30. Front wave -I want to review the reasons why I were denied and try to address them. Consolidate 7 loans into one on 72 term.Greetings, Front Wave #1I am writing requesting reconsideration of the denial of my recent consolidation loan application.
frontwave has been amazing for me! they don't just randomly take your money for odd reasons like the banks do. i know my money is secure and exactly where its going and i get small cashback for just keeping my money in a savingings account how cool is that?! they have helped me when my card info was hacked and got my money back to me! i highly recommend frontwave!
According to TrustPlane, Frontwave Credit Union has a 4.5/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/www-frontwavecu-com
