Poor customer service
Booked wrong day in error, immediately called and emailed and only got 90% of my deposit refunded.Poor customer service - would not use for a future trip (imagine if you had a more expensive dispute).
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Kilda Cruises is an online company. Based on 2 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed July 5, 2024.
Booked wrong day in error, immediately called and emailed and only got 90% of my deposit refunded.Poor customer service - would not use for a future trip (imagine if you had a more expensive dispute).
I booked with Kilda Cruises to visit St Kilda with a group of six friends last week. I can honestly say that this was one of the most exciting days of my life. An incredible trip to an amazing place with an outstanding operator. I cannot recommend Kilda Cruises enough.
According to TrustPlane, Kilda Cruises has a 3.0/5 rating based on 2 verified reviews as of April 2026. Source: trustplane.app/company/www-kildacruises-co-uk