Years of Excellent service.
I have been buying live mealworms from this company for several years.I have only had one bad 1 kg bag. I alerted the company as it was so unusual. I had nothing but helpful courteous response and offer of sending more to recompense. I had difficulty not with the company but with Amazon messages. I had no direct email to Livefood-4-U company which would have made communication easier and Amazon messaging does not allow direct communication. I couldn't find an independent website at the time as I am not good on computers. I use live mealworms to feed wild birds and over the years our House sparrow population has grown after nearly loosing them. Baby sparrows and the young of other seed eating birds need insects and worms as it is the only way nestlings can get water.I have faith in this company to provide well packaged, quick delivery and reliable healthy worms.
mark barnes
No goods, no refund
No goods, I've had to go elsewhere and they won't give me my money back let alone my now out of pocket expenses. Buyers beware, they blame their tardiness and bad processing on Royal Mail. Bad company that grabs your money then go silent. STAY AWAY.
Mr Hall
cant be bothered to reply to a loyal customer for over five years
Have never had a cause to right a bad review about this company until now, I ordered a bag of black crickets and when they arrived they were brown, ok everyone can make a mistake, the brown crickets are no good to me too fast and jump everywhere, what I am upset about is that I sent them two emails about this and they could not be bothered to reply to either of them.
brian maynard
Locusts died but they sorted it
All my 100 locusts had died after purchasing then within a few days wasn't sure if it was heat related but it had never happened to me before! I contacted them and they sent, contacted them and they sent me a replacement the next day! They have amazing customer service and I haven't shopped anywhere since buying from them the first time
Robyn
Best company to purchase live food
Livefoods4u are the best company to purchase live food for your pet reptiles. I have been purchasing all my live food from this company for nearly over 1 year and they have never let me down. Customer service is outstanding, the website is so easy to use. I just want to thank the team for all the advise and the quality of the products that I have order. Will only order from this company. 100% satisfaction.
Stuart Allen
5 star
Ordered locusts, dubias, Isopods and two varieties of woodlice. Everything arrived the next day! Not one dead animal, all arrived in great health and well packaged. Really happy with the speed and quality, will definitely order again
Samantha Mcclean
Excellent service
Again order arrived early and all in excellent condition, This company has never let me down ,always quick delivery and well packed .keep up the good work and stay safe .
hazel cox
Best livefoods
superb packing, here day after I ordered. Great even in cold weather. Best livefood supplier out there!!
sam Boag
Shameful Company
I made an order of this company I payed 53 pounds which included postage the parcel was supposed to have 1kg of morio worms, 1.5kg of regular meal worms and 250 waxworms. The fisrt delivery never arrived I made a complaint which they never apologized and just sent out another same parcel, now unfortunately it arrived late not only that it was only the first half arrived in an absolute mess all morioworms where dead and stinking, then a week later the second half arrived which included waxworms and meal worm they where in the same mess.I made the complaint and requested to get my money back which was left unanswered, I then decided to get paypal to request money from them and they where also left unanswered. In the end I never received my money back or emails to apologize from this crowd.Shameful company never reply any emails or request for refunds.
lou
