Not as described and poor quality
After I placed my order and had paid for it, I found out it would take more than 18 days for them to ship, but as it turned out it shipped sooner. When I received my order (a coverlet set), it was not as described. The online description stated microfiber and acrylic blend, but when it arrived it was polyester and acrylic and had a texture like burlap. Moreover, it cannot go into a dryer and must be line dried which was also not disclosed in the description. When I tried to telephone their customer service to find out about returning their bargain-basement quality merchandise, I got a recording after waiting a while and then was abruptly disconnected. I feel their business practices are deceptive and not being able to reach customer service by telephone is frustrating at best. Cheap poor-quality merchandise.