Sells damaged products
Sells media that skips and is damaged but does not issue refunds
Flip Kaifer
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Newbury Comics
2.517 reviews
Last reviewed: Sep 23, 2025Do you agree with Newbury Comics's TrustScore? Voice your opinion today and hear what 32 customers have already said.
www.newburycomics.comMember since Mar 2026
Newbury Comics is an online company. Based on 17 reviews on TrustPlane, it has an average rating of 2.5 out of 5 stars. Last reviewed September 23, 2025.
Customer Reviews
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17 reviews
The Record I ordered shipped very…
The Record I ordered shipped very quickly and was packaged well.I also really enjoyed the limited color vinyl pressing only available from Newbury. A great online experience. Very pleased!
Billy Webb
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SCALPER OWNED SHOP
This is the store for scalpers. Booster bundles of 151 for $110 and Paldean Fates $75. Everything there was well past over 20% of actual MSRP and some over 100%.AVOID AT ALL COST UNLESS YOU WANNA SPEND $175 FOR LESS THAN $50 IN CARDS.
Duncan
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Fast and secure delivery
Fast and secure delivery
Nico
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hmmmm newbury!!!!!!!!!!
hmmmm newbury!!!!!!!!!!! what did I say all this time ago!Why are my records damaged!!! they came in a vinyl mailer which was sturdy that means u shipped it like this!!!!!!!!!!!!!! 1 star incoming!!! also they block anyone who dares to speak out on twitter.
ReviewTechAfrica
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DO NOT BUY VINYLS HERE
DO NOT BUY VINYLS HERE! I loved this store at first and I got a bunch of vinyls here and when opened they were all dusty but I thought nothing of it UNTIL I got a vinyl that was SCRATCHED everywhere and super dusty. A lot of skips too.. not okay and the worse part is I tried returning and they wouldn’t take it back.. um it was 50 dollars for GARBAGE Let me return or at least get store credit or som
seashell shit
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Really good customer service
Had some bumps in ordering and delivery, which wasn’t due to a fault on newburys side, and their customer service was extremely helpful with fast replies. Very good!
Aleksandra Ekelund
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BUYER BEWARE HORRIBLE CS!!
I reached out to Newbury comics to let them know that the two out of four vinyls I ordered are seriously flawed and defective. One of them is skipping so badly every single song skips! Their responses since they don't have it in stock anymore they can't replace it and they refuse to refund me even though I will send the records back I don't want them I will even pay for shipping I just want my money back! This is horrible cs. You can't just give somebody a defective item the FTC rules state that an item that a buyer purchases is what it's supposed to be sent and this is not what I purchased. I did not purchase skipping records, no where did it say that the records with skip. I just want my money back I don't even care about The replacements I'm being told that since there's no replacements available that I can't be helped. They're trying to give me store credit I don't want to shop through them again how do I know this isn't going to happen again?! And I have asked them three times to speak to a manager the second time I asked they just tried to ignore me until I kept messaging. They just keep sending me the same message they won't help me and they won't transfer me to the manager. I'm going to have to take them to the Better Business bureau and figure out how to get my money back. They scam you! Order number 4497561419956
Star
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Newbury comics rocks
Excellent company. I have made two purchases lately and my motley crue coloured vinyls arrived in mint condition with no damage and they were packed and protected to perfection. Customer service is great and their shipping time from the U.S to Australia didn't take very long at all. I will continue to buy from them.
MarkE
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I wish I could give it 0 stars!!!
I wish I could give it 0 stars!!!! DONT ORDER ANYTHING ITS A SCAM!!!! I got a signed sold out cd, and it wasn’t signed and they charged me extra for it!!!
Kylie Ortiz
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Newbury Comic is overpriced
Newbury Comic is overpriced, they also Price Gouging all their Pokemon Items for a Ripoff price. Stay away and save your money.
Seyrattanak Keung
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Amazing website
I ordered from this website Witcher geralt Funko Pop! and it came in MINT condition it was really good packaged and Authentic they have international shipping and Paypal and other payment options i am from Slovakia so i was worried that i would recieve a damaged Pop! but i did'nt because it came in very good packaging i really recommend ordering from this website the shipping isn't expensive as well.
Dxlgamer
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Ordered from their website
Ordered from their website, answered quickly when I emailed them and item I purchased, a BTS Funko arrived safely. Would order from them again.
Suil20
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BAD Customer Care!
Pls be advised...all though not stated in return policy, Emerald Mall, Newbury Comics does not accept clothing returns from customers who cook, even if returning THE VERY NEXT DAY WITH RECEIPT &TAGS. A salesman decided to sniff my son's t-shirt and declared it smelled DISGUSTING and like ONIONS. My son tried it on ONCE then put it back in the bag in his room. Funny thing is, my son told me the shirt smelled and I thought he was just being silly. So, if you cook ethnic foods, sorry but all clothing sales are final.
Sue R
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BUCKLAND HILLS MALL IN MANCHESTER CT
NEWBURY COMICS @ BUCKLAND HILLS MALL IN MANCHESTER CT. WORST CUSTOMER SERVICE EVER!!! BOTH REP. PATRICK AND MANAGER AMELIA NEED CSR TRAINING. I WILL DEFF BE CONTACTING THE POLICE AS A REP LITERALLY SNATCHED A CD FROM MY DAUGHTER'S HAND AND ACCUSED HER OF TRYING TO STEAL IT. I HAD TO WALK IN WITH SECURITY IN ORDER TO PURCHASE IT. I WILL NEVER WALK INTO THAT STORE AGAIN. THEY PROFILE CERTAIN PEOPLE AND HAVE NO IDEA ON HOW TO TREAT CUSTOMERS!!!
Doralis Hernaiz
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Avoid
This company does not pack their vinyl well enough to survive the journey. They always arrive with damaged sleeves. They then claim that this is not their problem and refuse to replace the damaged items, pay for return postage or give adequate compensation. My advice is not to buy from them even if they have one of their 20% off sales on.
A J
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Everything you've ever wanted!
Every time I visit Massachussetts (especially Boston, where I've studied), I can't help going to Newbury Comics. They have the best stuff you can find if you like TV series, comics or videogames. The good point even if I can't go to Boston is that they have an online store where you can find multiple of their products. The web has a great design and is really intuitive, so you will find it easy to use. I received my orders in approximately 3 days, so in less than a week you can enjoy your purchase! And they also sell international orders.
G.Newnes
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Cite this page
According to TrustPlane, Newbury Comics has a 2.5/5 rating based on 17 verified reviews as of April 2026. Source: trustplane.app/company/www-newburycomics-com