Charged a final different amount than presented at checkout
Placed a 178 order. I was given,applied, and input accepted at checkout for a 10% discount. Shipping was free. I hit the complete order and was charged 191. The 10% discount "disappeared " although it was present at the final charge before payment. I consider that fraud. ****EDIT they made a correction refund and blamed it on glitch in their system......if you do any autoship business I' d think twice about that option or minimally watch it like a hawk. ****
ddb
I am a 77 year old male
I am a 77 year old male, one who remains very fit and busy. My wife told me it was time to use Dyna Dry (a second light stain on the sofa was the trigger). Under protest (and embarrassment), I gave it a shot. And . . . whoa! I'm all in! This is a GREAT product! The comfort is what I like. The security? Well, heck yes, that too! (SMILE)
Jay
They changed everything
They changed everything ! They are thinner and the plastic outer cover is rough and not a bit comfortable! Looking to go somewhere else ! Not impressed at all ! Same price lower standards !
daniel robertson
I ordered some pull up underwear and…
I ordered some pull up underwear and booster samples, I am glad I didn't commit to a high dollar order. These products are not designed for overnight use. I am a side sleeper and the urine just ran down my leg onto the mattress. The booster and underwear may have caught 10% of my bladder contents.
Val Taylor
Hi I’m in the uk and wanted to try out…
Hi I’m in the uk and wanted to try out the northshore supreme plastic backed diapers/nappies and having to pay more for the privilege. Upon trying one on the plastic backing feels nice and comfortable so no complaints there the thickness is also fine.but the leg elastics seem to be none existent no stretch to them they don’t grip around the legs they are not up to what I was expecting at all. I really wish northshore would look at fixing this problem as they would have a great diaper/nappy if this was looked at and fixed. I understand this is not as straightforward to do and will be very surprised if me saying this will change anything?. I ordered off the website diaper minister
customer
good answer
good answer easy to understand
js se
You guys rock!!
Very easy to shop, orders are placed almost instantly, gets to me quick and have never seen any damage. In fact ive gotten a few extras that really made me happy, the little things still count! In all, job well done everyone. Very pleased and keep it up.
Tyler Bold
Very pissed off
Very pissed off. These jerks sent my package with another hand delivered open adult diaper brochure, it had not even been in an envelope. Fed ex supposedly said nothing when they delivered it to my neighbor's house. Now I have to live with this crap, selling my house. Thanks morons!
Darrel L
Placed 2 orders
Placed 2 orders, cancelled 1…Now after few days I’m being told I placed 3 orders, only 1 was cancelled.Only 1 was delivered. They are telling 1 order was delivered to my billing address in a different state. Customer service is just sending automated emails… What a mess and no customer service. The order I placed and was delivered is 112-1395217-9985052.
Yves Viens
Northshore care supply is always super…
Northshore care supply is always super nice to their customers and helpful in many ways. they always know how to put a smile on their customers face
John Hames
Your support team is by far the best..
Your support team is by far the best... are you hireing????
William Richardson
Great company
Prompt shipping and excellent products. Grateful I found the company, and my mother's caregiver thinks the pads are the best she has seen.
Rebecca
I got the brifes and pull ups for my 14…
I got the brifes and pull ups for my 14 year old boy and they look good and are the best out there
Joseph Fitzsimmons
Money Hungry Company
Denies free sample requests until you make a purchase order. They clearly value money over their customers and their well-being. This is disgusting of a company to do seeing as I am disabled and need incontinence products but often can’t afford it. Their customer service team is unhelpful and often times rude. The cases I had purchased from them were in AWFUL CONDITION, diaper stuffing falling out, tapes ripping off, leaks, etc. DO NOT WASTE YOUR MONEY.
Ophelia
This is a great company
This is a great company! They have some of the highest quality incontinence products that you can find. I wasn't used to non-supermarket brands, and their prices seemed steep, but they really aren't. I didn't need as much product due to the absorbency and had way fewer skin issues and leaks. It actually wound up being less expensive in the long run. Their customer service is great too and service is quick.
Brett B
Best underwear ever
Best underwear ever
Devin Fetterhoff
Service was great
Service was great. Product did not suit my needs.
Julie Carder
I think they are very kind and respectful
I think they are very kind and respectful. I give them a big shout out. For us woman that have had more than 1 kid you know exactly what they have to have and they offer so much
crystal crandall
The first place i bought adult from i…
The first place i bought adult from i help me it as been 2 years and haven't found any cheaper
Jessica Eden
The first place i bought adult from i…
The first place i bought adult from i help me it as been 2 years and haven't found any cheaper
Suzanne Baez
