Rakuten (USA) is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.1 out of 5 stars. Last reviewed February 27, 2026.
I've used the Rakuten app for several years and love it. I do 99% of my shopping online so using the Rakuten app is a no brainer. I get paid quarterly just for buying things online. Who can argue with that?
I love the feeling of getting my little check in Mail for purchases I need in my life..It is such a bonus.
Fun shopping and getting money back. I love Rakuten, Simple way to pay to shop!
Great rewards and products
payments received as advertised, a great app
The money back just for using the website
Rakuten blocked my account and suspended it just before it has to give me my cashback. I did major holiday purchases using the website and they have suspended my account and didn't give my cashback. There are other more trustworthy websites to use.
I've used this company since they were ebates . Always been a nice surprise to get an extra couple of bucks quarterly. I always use this app when online shopping for the rebate and it will enter coupon codes if they're available . I always always use this app when shopping it's a win win
I don’t shop without checking Rakuten first. I love the discounts they check for and the additional % back!
I love Rakuten! Sometimes my big fat checks are big and fat, sometimes they’re a little leaner but I always get excited when they arrive. There are so many store and sites I can shop at through Rakuten and the process is effortless. Admittedly, sometimes I forget to shop through the app and I’m kicking myself when I realize I left money on the table by not doing it! But I’m getting better. I’ve been using Rakuten for a few years now and encourage everyone to use it!
I love my cash back bonuses!
My account got suspended after my first confirmed cashback and before the payout. customer service is not willing to help and are not answering my questions.
As long as I remember to use it, Rakuten saves me money at sites I order from regularly.
Super easy to add the extension on your browser or app on your phone. It's like throwing money away to NOT use this service if you ever shop online. As of today (Feb. 18, 2026) I've earned over$1,300 back (since I signed up a few years ago)
Love it, have been using it for years
Tried multiple times, never got my money back. They closed my account before the payout day. Customer service was very slow at start and completely ignoring me now.
Rakuten is going downhill lately; they are trying to steal as much cashback as they can.They offer no explanation for rejecting so many orders.They ask us to check for exclusions, and once we verify that we complied with every rule/exclusion, they finally say they can't explain why the cashback wasn't granted.5 Walgreens orders were rejected or deemed ineligible, and multiple orders from other online retailers were rejected as well.In order to check if the problem was from their end, I decided to run a test and buy from "Walgreens" while using another cashback service, and guess what? 6 successful orders and cashback were posted the next day!I had issues on Rakuten with purchases from Walgreens, AliExpress, Michael Kors, Booking.com, Samsung, Skechers, etc. They literally robbed me of hundreds of dollars' worth of cashback.Shame on them, especially when customers buy a product solely for the cashback offer.Customer service is great with automated replies; they do not spend time understanding issues or figuring out solutions.
The rewards offered through Rakuten are extremely helpful for someone on a limited budget. I appreciate the ease of using their site.
They send checks to you without having to track them down. Best rebate company hands down.
Rakuten makes shopping easy and justifiable by earning cash back on each purchase.
According to TrustPlane, Rakuten (USA) has a 4.1/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-rakuten-com
