Do you agree with Rosa's Thai Cafe's TrustScore? Voice your opinion today and hear what 58 customers have already said.
Rosa's Thai Cafe is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.0 out of 5 stars. Last reviewed February 8, 2026.
I ordered a delivery, it's not cheap, £58 including delivery, for two people, once I received the order, one item is missing, when I rang the restaurant and they eventually answered, to be honest, the could not of cared less, it spoilt my meal and I will not be using them again.Their attitude stinks.
Rosa's Thai ReviewThe whole place to ourselves This is not the type of place I would usually go for lunch. But I thought it was worth a try.For context, When we arrived at about 1.30pm, we were the only ones there.This means delivering a good service wouldn't be particularly challenging.The young lady serving us (Maria) was very friendly and warm. We were presented with about 4 menus, which i found a little overwhelming. I thought the set menu lunch, including a drink for £15 was a good idea.I was looking for a low carbohydrate option, so chose the fried egg rather than the rice as a side.This resulted in me not feeling substantially fed, dispite ordering extra chicken wings.I would certainly recommend you give Rosa a try. I suspect if you like Thai food, this would be a good lunch option.
terrible experience, was promised a complimentary meal and then the restaurant backtracked which is breach of trading standards and breach of advertising standards
Rosa's Thai in Bristol, very rude staff especially the lady wearing glasses! Food was good but first and last time to visit. Thought it was just me but my daughters noticed it and complained to me!
Visited Rosa's Thai in Ealing for the first time last night in a group of 6 and had such a lovely experience with the atmosphere, the service and the food. We had booked to go earlier in the year but unfortunately the whole parade had a power cut so we went elsewhere but fir our ore Christmas get together we decided to try again. And so glad we did, the service was so attentive and patient and cheerful. We all enjoyed our various starters and main courses and were asked about allergies. Love that it's all on one level so is wheelchair friendly. Hope to go again soon!And we were happy to leave a cash tip on top if the service charge included on the bill, they really deserved it!
Really not great, went with three friends and not one of us finished our dinners.We all like Thai but the food was not good at all.Won’t be going back
Tasty, authentic food and friendly !Can’t go wrong
Delicious!
Went to Exeter restaurant. Lovely food and great service. Nice atmosphere and good value. Definitely worth a visit.
Norwich restaurant Really loved the vibe and the decor. The food was not great though the glutinous rice overcooked (a solid lump with no texture), the large plate of papaya salad was the most over priced least interesting papaya salad I have ever eaten (I’ve eaten many). The tofu red curry lacked a decent amount of tofu and the pad Thai was not as good as the ones I’ve had even in other branches of Rosa’s. That said the duck was perfectly cooked and the red curry sauce divine but on the whole felt overpriced and mass produced without the care usually shown in a Thai restaurant.
Extremely disappointed with my experience. I placed an online order from Rosa’s Thai through Uber Eats, and they sent me the completely wrong order. When I contacted the restaurant, they told me that because it was through Uber Eats, they couldn’t resend the correct food and that I should contact Uber instead.Then Uber Eats support said they couldn’t help because the order was already marked as delivered. I had to submit a support ticket, upload photos, and now they’re saying it could take up to six days to resolve.In the meantime, I’m out of money and out of food — nothing to eat and no help from either side. Absolutely unacceptable. Both Rosa’s Thai and Uber Eats should take responsibility when a customer receives the wrong order. Really poor service all around.
Last customer of the night, Nicky was lovely and amazing service, food was outstanding and will be coming back! Thank you again Kat and Yash
Starters were fine. The mains drunken and flat noodle with chicken were disgusting. Big pieces of chilli and the dishes looked like they were swept up from the pavement. Won't be using again.Norwich.
I ordered take away with Just eat and had the chicken salad which was lovely but the portion size was more like an appetizer. I also had the massaman curry which had good flavour and lots of chicken but hardly any sauce for the rice. In fact the container was not even a quarter full. I'm a big sauce person, so this was a disappointment. In fairness, I rated a 3 out of 5 but I have other restaurants that I prefer more. I wouldn't say it is good value for money.
Ordered from the Glasgow restaurant online via uber and my order never arrived. No contact number for driver who had taken a photo of a random street nowhere near me as proof of arrival, so contacted the restaurant who weren't interested and said they had no contact details for driver. Said they had done their job making the food and to take it up with uber. Uber told me to contact the merchant, no one taking the responsibility and I feel as if I've been stolen from.
Only went to Rosa's Thai in York once and never will go again to any branch. Calling it authentic Thai food is a joke. Having travelled to Thailand and eaten Thai food all over UK and the world, any Thai person would be embarrassed and ashamed to call this authentic. It's a commercial chain of westernised Thai cuisine that tastes nothing like real Thai food and yet costs so much for such small portions. Pad Thai was absolutely tasteless. Massive shame. Couldn't taste anything but grease and stir fry but actually no salt and no flavour really odd and disappointing also expensive for a small portion. Secondly saw exciting new Pandan and lemongrass drink on the menu. When it came it looked nothing like the drink in the picture. It didn't look like it and didn't taste anything of pandan or lemongrass. Who are you trying to fool? Was literally a glass of lemonade with 2 bits of lemon grass in it. Sent it back. Whole thing is a con for people who don't know what real Thai food taste like. Laughed when the waitress asked an Asian man sitting on the table next to us how was everything how was the food? And he said Meh lol. Can't fool an Asian.
Love it…great thai food..prices are reasonable..lunch time meals for £12 a real bargain…and the thai food we had 40 years ago travelling around Thailand..The waiting staff seem to be changing all the time..some are very good..some not so..so I feel a little more training…but these are small thing considering that someone in the kitchen really knows how to cook..👏👏❤️
Just finished a take away order £45 for 2 I must have collected the wrong order as I collected what looked like child sized portions whilst size isn’t everything ( girls please confirm ) the portions were small and the taste average Sorry to be negative but not worth the money Back to the Pepper Tree in Clapham South for me
Ordered takeaway a couple of hours ago since we were craving Thai and due to me hearing a good word of them we decided to give it a try even tho it was 40 min delivery time! The food came still warm and well packed! And even crackers for free!!!! The food had the Thai flavours there for sure as a southeast Asian, I approve!!!! 10/10 I recommenddddd strongly
Absolutely do NOT eat at this dive of a restaurant.Rude and arrogant staff.Had to ask for a refund as waited so long for food to takeaway. Wasted 30 mins of a break and went back to work hungry. Rosa would be proud I am sure.Nice excuse from staff.“We only have one chef”What a joke of a chain. Don’t delude yourself this is a restaurant.
According to TrustPlane, Rosa's Thai Cafe has a 3.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-rosasthaicafe-com
