It was wonderful
It was wonderful
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Venom Motorsports is an online company. Based on 24 reviews on TrustPlane, it has an average rating of 3.2 out of 5 stars. Last reviewed February 26, 2026.
It was wonderful
Johnny was awesome. Very helpful and quick to get back to me. Super polite and seems to know what he's doing and talking about. Again very helpful.
Sales was extremely helpful and professional! On the other hand Customer Service "Faiza" in regard to damaged and missing parts extremely unhelpful, one of the worst customer service experiences I've ever had. Over 31 emails and still problem is not resolved.
Johnny from venom parts department was very knowledgeable and had great customer service and he answered all the questions I had
Customer service was amazing the prices are great I look forward to working with them every time to get my vehicles fixed and back up and running Kenny was a great with helping me meet my expectations
I have had an excellent experience working with Venom Motorsports! I wanted a motorcycle last year and they helped me find the best deal on a bike that would work for me.I purchased a Lifan KPR 200 from Venom last year, it arrived in flawless shape and started right up! I've had no issues and even if it did they have made it clear their support team can help me get what I need to get back out and ride :).I highly recommend Venom motorsports for your first motorcycle, and a shout-out to Vince who's been nothing but helpful and getting me set up to ride!
Tommy was my sales guy shoutout to him for the help! Always answers my questions even after hours give this man a raise!
Great service the guys were well informed thank you moodie for the help
They are reliable honest, and easy to work with. I’d recommend them to anyone looking for a good motorcycle dealer. They always take the time to answer my questions and walk me through all my options whether it’s a repair or a replacement. Shoutout to Mark for the great service you the man!
Great company and amazing bikes! The Venom Pro 1600W is an awesome electric dirt bike for kids — powerful, fun, and built really well. Super happy with the quality and service from Venom Motorsports!
Well I guess I should have read the reviews before ordering from this awful place. I can’t say anything about the products because I won’t ever order from them. The customer service is horrible. I was spoken to as if I was dumb and treated like an idiot. Mark if that’s his real name actually hung up on me. Then my friend called and he was treated very differently. I guess it’s because I’m a woman. What a little jerk.
The products they sell.. Eh not too bad. The people at Vernon... Whole different ball game! I suggest you buy name brand example Honda Suzuki Yamaha but don't buy a damn thing from these guys they're liars they'll call customer service and parts and you'll hear the same voice give you two different names this guy is selling these things on a laptop and his mom's basement I've been waiting 7 months for a clutch cable ridiculous you will have to jump through hoops before you get anything! Be prepared to take shipping and handling.
Sell motorcycles that last more Than a couple of months
thank you very much for the help you were great again thank you Kenny for all your help.
I highly recommend this business. I had the pleasure to talk to a young lady by the name of 'Faiza' who went above and beyond to help me with my request and made me feel at ease. I was completely impressed with her professionalism and customer service skills. Venom Motorsports Usa will be my go-to place for my future motorcycle purchase.
Shut upTo all the people looking for a daily commuter to school or work the 50 cc is a good option but the people writing bad reviews don't know how to take care of stuff either learn to turn a wrench or shut up I got mine to 1000 miles already and it still runs great don't tarnish the company if you don't know how to fix stuff I'm 14 years old and I fixed a vacuum leak on mine (50cc)
Bike was sent with dings and scratches which was to be expected I wasn't to upset about that however I was very upset to discover that BOTH rims are warped!Vehicle is very unsafe to ride.Support giving me the run around to run down the 30 day warranty so they don't have to fix this!
I purchased the army jeep paid extra for assembly and testing. The jeep did not work. They kept sending parts to replace for 1 year and i gave up on them and had it fixed by a mechanic. The owner kept telling me they are an online store and they cannot take it back or replace it. He told me to read the warrantee I'm buyer is responsible for paying for the mechanic to replace parts. I spent aprox $400.00 to get the jeep working. DO NOT PURCHASE FROM THIS COMPANY.
Scam company. Purchased a bike for my son and had multiple problems as soon as we received his bike. His Bike didn't come with a battery for starters. When we called them to inform them of the situation they literally called us liars. It's been almost a month that we have had this bike and still no battery we can't find one that fits. The company refuses to send us a replacement. We finally found a battery and now the damn bike won't stay on along with other things that are now happening to fall apart. We took this Bike-to-Bike shop and they also stated that this Bike is a Lemon and needs to be swapped out for a nonfaulty Bike or a complete refund. We have informed Venum Motorsport several time via phone calls and emails and have yet to have any resolution. I have contacted a Lawyer at this point as well as started a legal dispute with my credit card company to help me resolve this as soon as possible. The Bike has been sitting in our garage since we got it 6/01/23 this Bike doesn't start and has a lot of other faulty issues. Overall, just not safe to ride or buy. We live in Texas so we can't just go to the shop, or I would have so instead I have also contacted the BBB. This is an awful experience. Treating paying customers like crap & not taking resp weeks possibility for their faults. Avoid company at all costs. I wish I had known this about them before I purchased our bike. Lying on the BBB is disgusting and will not be tolerated.
Where do I start…….. Do yourself a favor and NEVER PURCHASE FROM THIS PLACE. The bikes are cheap made in china trash. The company does NOT WHATSOEVER stand behind their products. They lie and no company like this will ever be successful. Buyers beware
According to TrustPlane, Venom Motorsports has a 3.2/5 rating based on 24 verified reviews as of April 2026. Source: trustplane.app/company/www-venommotorsportsusa-com