You have to find the right teachers but…
You have to find the right teachers but once you do, it's really a great site! I've been using Verbling for about 5 years now and I'm really happy and would recommend!
kemz
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Verbling is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed November 27, 2025.
Customer Reviews
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60 reviews
I paid for a service that did not get…
I paid for a service that did not get and now Verbling will not refund my money. Do not trust this service!
KMetter
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Servers down
Absolute bad, when having a class sometimes they have the servers not working and saying it was working at the time and I had a class. I have tried using other types of devices the result was the same. Moreover they wouldn't give me a refund when I gave evidence of a screenshot. If it happens to you u know
kitsunitelight
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Really disappointed and feeling let…
Really disappointed and feeling let down by this site and it's teachers. The teachers don't seem to listen to you or your learning needs and once you pay for a block of lessons your money is gone, as no refunds even when teachers don't deliver what you paid for.
Ken Cansdale
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Verbling Support exceptional service
I reached out to Verbling Support with a question about my remaining lessons, and Julia responded promptly and clearly. She provided the exact link I needed and was very friendly in her message. Great customer service—thank you!
Guzeliya Yanbaeva
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A language learning money minded grocery store!
A real money minded company!I purchased credits to schedule a lesson which is of an hour.As soon as I purchased the lesson, the option to schedule 1 lesson disappeared and the website was only showing the option to purchase a minimum of 5 lessons, which was confirmed by a tutor.I wrote to them twice saying that I had loaded credits as I wanted to schedule only 1 lesson and that option was available, but suddenly that option is not available anymore. These guys have not bothered to come back to me. Seems they operate like a bulk grocery store where one must purchase lessons in bulk!
Sac At
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DO NOT BOOK WITH NITIDHORN (PALM)
If you are try to learn Thai do not book a lesson with Nitidhorn(Palm) he a races, and he will steal your money also he will judge you from your profile picture and will not show up at all and will not contact you. Do not waste your money booking a lesson with him he unprofessional.
Dominque Williams
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I had a complex issue that Julia helped…
I had a complex issue that Julia helped me resolve in a timely manner which I was very satisfied with. Thank you for the great experience 😊
Petar Tavich
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I booked a trial lesson with a teacher…Missed Trial Lessons and Poor Experience on Verbling
I booked a trial lesson with a teacher (Tania from South Africa) who didn’t show up for the online class. Her excuse was that she had power outages at her home.I rescheduled the lesson with the same teacher, but once again she didn’t show up, this time claiming she had a technical issue with Verbling.I then switched to a different teacher Mariana (Mexico), paying again for a trial lesson, and today once more the teacher didn’t show up at the scheduled time.My feeling is that something is not right, and it’s not even easy to report the issue to Verbling.Result: I’ve spent money and wasted two hours for nothing!
Emanuele Boria
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I used to be a member at their website
I used to be a member at their website, but no more. There were unfriendly teachers who did not answer to my first introduction, however friendly and courteous it was, and that was because of my nationality. Upon pretending to be someone else from another nationality/country, the very same teacher answered immediately and enthusiastically. These tutors on Verbling, who allow themselves to discriminate on the basis of what your nationality or race is, should be , at least, suspended for a while, warned, or reproved. That's what happens in another website I have become a member of, but not on Verbling, unfortunately. This unhappy experience happened more than two years ago, but I still feel stung.
Eli Aviel
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THEY NEVER REFUND… TOTAL SCAM
Be cautious when buying bulk lessons from Verbling. If you decide to cancel after a couple of lessons (bad instructor), they charge you per lesson at the original price rather than the discounted bulk rate. You’re also not refunded for the remaining lessons. This feels misleading, as they advertise bulk lessons as a cheaper option but don’t honor that when you cancel. They essentially force you to continue or lose your money. I’d recommend using other platforms—Verbling just takes your money.Update: I send them an email with that response they didnt answer. dont believe they act like they care on trustpilot. They simply show off here
Ipek Cengiz
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You can read to Hindi can can help you
You can read to Hindi can I can help you
Anisha Rana
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Ms. Julia, the Verbling and Busuu customer support's help
I'm just grateful for what Ms. Julia did by helping me add my new PayPal email to Verbling Cash Out.Not only was she quick, helpful, and straightforward, but she was also very caring. So a big THANK YOU to you, dear Julia.God bless you.
Siamak
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Julia did a wonderful job of…
Julia did a wonderful job of reinstating my credit that had expired.Thanks Julia!
Neil
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Thousands of credits lost without a notification
UPDATE:The Verbling support contacted and informed me that my credits were reactivated for another 6 months. That's why I've updated my rating. I'd really appreciate if they actually improved the user informing and the notification system to avoid such surprises for future clients.Horrible service experience for new customers.When you sign up for their service and buy a bunch of credits (in my case 2.6k USD), they don't inform you explicitly that these credits expire, and do so pretty soon (in 6 months). To make things worse, they don't send you a kind email in advance or even after the fact when they robbed you of all your credits. Understandably, some credits expiry policy is required, but only with adequate communication to users like other language learning platforms do.
Vitaly Kovalev
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Julia dealt with the problem quickly
Julia dealt with the problem quickly, courteously and efficiently.
mark dudley
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Verbling is an excellent site
Verbling is an excellent site - I had a small problem, self inflicted, and they were so incredibly helpful. Resolved with no problems. I love the site. I am gaining fluency far faster than I thought I would and I love my teacher Elisa. Viva Italia!
toni
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Quick and clear response
Quick and clear response
Andrew Blake
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had a problem accessing the teacher…
had a problem accessing the teacher profile videos and sent an email to tech support. received a reply within a few hours with some suggested fixes and was able to solve the problem. very pleased with the both the response time and solution!
Barbara O'Connor
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i am very pleased with the help I get…
i am very pleased with the help I get both from support and my teacher. Ghere is a understanding that people have a life which influences on the ability to learn, very important 👌
Mirja Johansson
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Cite this page
According to TrustPlane, Verbling has a 4.4/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-verbling-com