Zoho is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 27, 2026.
Trying to get them to call you back seems to take forever. It doesn't matter if it's sales or support. It appears to be a poorly run company and I don't know if they are under capitalize, growing too fast or just very poorly run. I'd be very careful before you spend much time with this compay.
Very poor experience!!!!! After fully setting up the system and investing significant effort into configuring everything, I was forced into unnecessary and contradictory verification steps despite having a legitimate U.S. business identity. Even after providing all requested documents, I was told I must establish an additional business entity in the country I reside in — a requirement that is absolutely not true. This left me no choice but to downgrade my account, yet no refund was issued. Overall, a very unprofessional experience. I also encountered significant technical problems while using the platform. There are many other alternatives offering better solutions at a better price. Not recommended.
So easy to use, very accurate with updates that load in seamlessly. I am blown away how easy to use and the reports you can generate that are very relative to your business. The follow ups and the ease of logging in each time so quick you can log in wherever you are. I highly recommend ZOHO invoicing and Zoho over all the training tutorials are a bonus. Thank you Zoho
I hired the Zoho Creator platform years ago. At the time of the contract, there were options available to purchase more 'space,' referred to by the platform as 'records,' along with a variety of other features. Over the years, Zoho removed these options and is now offering me an upgrade at a cost 4.5 times higher. This makes Zoho highly unreliable for long-term use.
I scheduled demo with a Zoho rep but there was a no-show by Zoho. There was no communication beforehand for a reschedule which makes me worry if their service levels are lacking for customers
"Looking to streamline your social media management? Look no further than Zoho Social! This platform offers a range of tools to schedule posts, engage with your audience, and analyze performance. Take your social media game to the next level with Zoho Social! 🚀 hashtag#SocialMediaManagement hashtag#ZohoSocial"
The system is effective, However in having such a broad range software, the customer support is severely lacking. Don't bother adding on the "premium support" option. There is nothing premium about it, their resolution and response speed times are no different than the regular support (which is pretty slow).
We have used Quickbooks Online in the past for expenses and receipt submission. Zoho has made that task way easier.
Really easy to create and keep track of my scheduled posts, then to get feedback on their performance all in the one place has saved me lots of time and makes presenting the performance a lot easier.
We have enjoyed the experience at every turn. The collaboration with other team members has been easy and work gets done quickly. Customer service is top notch, as well.
i am enjoying zoho social
I have been using Zoho for the past couple of months, and it saved me tons of time and made my life easy. It got amazing features, quite flexible and most important it got AI enabled features....ZOHO is amount the top 3 Social Media Apps or tools, if not the no#1 application with loads of features. Thanks Zoho guys, keep improving....
Zoho Social is a dedicated social media management platform that helps businesses and individuals alike to effectively manage their social media presence across multiple platforms, whether you're a small business owner, a social media manager, or someone curious about managing social platforms more efficiently.Throughout this guide, we’ll take a deep dive into the features and functionalities of Zoho Social, offering you a well-rounded understanding to kickstart your social media management with confidence. Let's dive into the heart of Zoho Social—the interface that houses a collection of impressive features and tools designed to make social media management a breeze.Starting with the interface, you’ll find it sleek and user-friendly.As soon as you log in, you're greeted with a dashboard that gives you an overview of all your connected social media accounts and their performance.One of the key features is the live stream, which provides real-time updates from your social media channels, allowing you to engage with your audience as interactions happen.Additionally, the publishing calendar helps plan and schedule posts, ensuring that your content is consistent and timely.Another noteworthy feature is the reporting tool, which provides detailed analytics for each of your social media accounts.This enhances your capability to understand your audience and tailor your strategies accordingly.As you navigate through these tools, you'll appreciate how Zoho Social organizes everything to enhance your workflow.Navigating through Zoho Social becomes a straightforward task over time.Not only is it equipped with advanced functionalities, but its intuitive design makes it accessible for users of all levels.With features such as mentions tracking, message inbox consolidation, and easy collaboration with team members, you're armed with everything you need to execute a successful social media strategy.Getting comfortable with the tools will empower you to exploit Zoho Social to its fullest potential.
An all in one social media management and scheduling powerhouse.As an organisation we've tried a lot of tools to manage our social media but never have we stayed with a tool until we found Zoho Social! Great tool
its cool becacuse i used it for a month
I only visit once a month but allways end up wasting time trying to find where and what on the page. Team should learn to Keep it simple.
I've started using Zoho for all of my social media posts and I'm loving it. Super easy to load up posts for the weeks and months ahead, and just as easy to make any last minute edits. Very happy so far.
I have been using Zoho Social for few months now, and i can say with confidence that i have not used a product like this yet. I have used some other social tools, but they all have restrictions one way or the other. Whereas, the Zoho Social Allows you to add multiple channels in free tier as well.The feature i like the most is Common dashboard, customized content for each channel for a single post.I would recommend all to alteast try Zoho Social once.
We like Zoho Social as a social media management tool as it integrates well with all the channels we use and the reports that are provided help us understand what is working.
great service, very intuitive
According to TrustPlane, Zoho has a 4.0/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-zoho-com
