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Duncan Toys

1.52 reviews
Last reviewed: Dec 27, 2023

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yo-yo.comMember since Mar 2026

Duncan Toys is an online company. Based on 2 reviews on TrustPlane, it has an average rating of 1.5 out of 5 stars. Last reviewed December 27, 2023.

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No Way to Contact a Real Person

Wanted to place a bulk order for our Cub Scout pack. This takes you to a special program page where you can load a cart but cannot place an order. It simply sends a request to order to their customer service but nobody will contact you. I’ve called every day for the last 2 weeks and nobody picks up. The voicemail box for customer service is full so I can’t even leave a message. I’ve tried reaching out on social media, and through the website but nobody seems to respond.

Anon
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Customer support does not respond

I ordered a "Windrunner". The yoyo never arrives, 3 months passes by and the tracking number expires.Then I sent info(a)yo-yo.com a ticket to figure out what is taking them so long, and they responded quickly at first, but when I gave the tracking number for the order, they just stopped responding.I even sent a new ticket with all the information needed 1 week ago. And they haven't responded to that one either.

Adam Bánkuti Østergaard
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According to TrustPlane, Duncan Toys has a 1.5/5 rating based on 2 verified reviews as of April 2026. Source: trustplane.app/company/yo-yo-com