Dishonest Company
I entered into an agreement with Amazon Self Publication in Spring of 2025. Initially, things went well, then by summer deliverables were slow in being met, resulting in my book missing the planned date of publication in September. The initial editing was terrible ad had to be returned three times for corrections, In effect, I edited probably 70% of it myself. There were a string of delays, especially in formatting the book for publication, consequently the softcover was published in late October. They were never able to correct the formatting issues for the hardcover consequently it was never published. After two weeks of not being able to reach anyone by phone, text or email. it was evident by mid November they were out of business as phones were no longer connecting. No one from the company ever called to tell me they had a problem or was going out of business. Of course they never returned any money for services paid for but never delivered. The persons I worked with were Alex Murphy, Mark Bennett and Ryan ? Under no conditions do I recommend Amazon Self Publication or its principals. The company and its management staff are lacking in integrity and professionalism.
FITZROY, D.
Helpful and Transparent
The team is super helpful and responsive. They made the entire process easy to understand and supported my creative vision. I would highly recommend them to anyone venturing out on their own. The process is transparent.
Rachel Rogers
Amazon Self-Publishing gets 5 stars⭐⭐⭐⭐⭐
I absolutely recommend Amazon Self Publishing to anyone considering self publishing a book. From my first contact with Simon Marshall to having Chris Walter as my project manager, the whole process was very smooth from beginning to end because of the help I received. Simon and Chris answered all of my questions and helped me move forward. Chris communicated very well and was my project manager for my first book. The communication line with the illustration team was always open. Chris has moved to another position and helped make a very smooth transition with Simon as my project manager for my second book. This has been a wonderful experience because of these two always communicating with me and the illustration team. Thank you!
Jill Bomay
Amazon was the most professional I've experienced.
From day one, Amazon Self Publication was professional, fast, and did what they said they would do. Simon Marshall & Mark Bennet called back when they said they would and the final to-the-penny quote was the final price. I have, since 1979 worked with other self-publishers but none as professional as Amazon. It they are even moderately higher in price, consider them because I know from experience, working with less than professional people will finally cost you way more. Rick Hill
R Hill
My sincere, heart-felt appreciation for Jay Davis’s guidance.
I want to express my sincere, heartfelt appreciation for the patient guidance JAY DAVIS and his associate Richard Evans gave me with the completion and publishing of my first book!This book is very important to me! I started working on it 17 years ago, but the task seemed overwhelming! I am now 82 years; old Time was running out. Fortunately, I found Jay! The book is a collection of stories about the outstanding business success of a great man with whom I was associated for 42 years. I wrote this book as a gift for his six aging children, his ten grandkids and a growing number of great grandchildren. His family members are of course very familiar with his personal achievements. However, because the stories in the book are business related, they are mostly new to his family. This book was totally unexpected and greatly appreciated by the family. It was the most satisfying gift I have ever given a nonfamily member, and I would have never completed it without Jay’s devoted encouragement.
ron barbee
5 Stars Excellent support and Results
5 Stars – Excellent Support and Quick Results!Mark Bennet and his team have been incredibly helpful in getting my books published on Amazon through KDP. Their communication was clear, consistent, and professional throughout the entire process. Any questions I had were answered promptly, and they made sure everything was handled efficiently. I was especially impressed with how quickly they delivered results without sacrificing quality. I highly recommend Mark Bennet and his team to anyone looking to publish on Amazon with confidence and ease. Great experience!
Susan Lyda
Wonderful Mark B
Mark Bennet is an excellent sales manager. Mark demonstrate patience and made himself available to my services when I needed him. I called Mark multiple times a day asking questions and he made sure that I knew what was going on with my book. As a first time writer, he made sure that he was with me along the way to guide me. I shared with him that I was really nervous, about the company taking my money ( some companies are like that and there are nothing to show for it) again he was there to make feel safe about writing. I appreciate the excellent feedback too. I would definitely recommend Mark Bennet to my colleagues. Thank you for everything.
Consumer
Fantastic!!
Fantastic! I worked with Chris Walter and he was very understanding and right on top of any questions or concerns I had. I had a few times I’m sure I was being difficult, but he took care of every worry and question I had.
Amber Spoerl
Chris Walters did a great job with the…
Chris Walters did a great job with the book! Super easy to work with David as well
Rosie Bean
I have self-published before with…
I have self-published before with CreateSpace which was part of Amazon but no longer available. When I found out about Amazon Self Publishing, I contacted them and got in touch with Chris Walter and his team. They were very kind, listened and communicated well and often, professional, patient with changes in editing/proofreading and corrections, kept in contact and answered questions often and quickly, never complained or grew tired of my extending the project. The end result was great, it didn't break the bank, I keep the rights, they included options for a digital flyer, too. I get my first official batch in the mail today (author copies I purchased to hand out). I didn't do the book for the money, but the sales and profit % are very fair. I thank Chris and his team so much!!
Ken Reynolds
Highly Recommend Chris Walter
Chris Walter was great to work with and very kind, attentive and helpful with my first and only book. I would recommend him to anyone wanting to publish a book of their own.
Shelby Taggart
I absolutely would recommend this team
I absolutely would recommend this team and Chris Walter. They moved in a timely fashion (much quicker than I expected). They made sure they called before ever making a decision. They were very professional, polite, and reasonable. Thank you again team.
DT
Mark Bennet has been amazing to work…
Mark Bennet has been amazing to work with! He is always available for any help I needed along the way and made the process flawlessly simple
Monique Pollock
I’m grateful to David stone for taking…
I’m grateful to David stone for taking the time to walk me through this process. He was an awesome hand in this development and I wish him the best in his endeavors. He is a great guy to work with. Thank you.
Robert smith
Great Experience
Andrew and Mark made the entire self publishing experience amazing. They offered 24/7 help and answered all my questions promptly. The publishing process was easy to understand. Everything was broken down presented in easy to follow steps. I appreciate all the help and work that was provided and will be relying on Andrew and Mark for future book publications.
Marisa Mully
Mark Bennett was a great help in…
Mark Bennett was a great help in publishing my children’s book. He was very patient and worked with me through all of the changes I suggested, etc. Of course while there are some changes I’d still make I am overall pleased with my book and my experience!!
Anna Harris
Alex is a very efficient project manager!!!!
I am writing to enthusiastically recommend Alex as a project manager. His contributions to my recent poetry book project were invaluable, exceeding my expectations at every stage. His dedication was evident in his readily available support, consistently responding promptly to my calls and emails. Beyond his responsiveness, Alex provided insightful guidance and crucial feedback, significantly improving the final product and ensuring it met the highest standards for publication. His expertise and commitment ultimately transformed my vision into a reality. I have no hesitation in offering my strongest possible recommendation.
C.L.Smith
Being that I was new book publishing
Being that I was new book publishing, I was full of trepidation, but Mark Bennet made the process simple, and satisfying.I can heartily recommend him and Amazon!
Mark
I published a book through Amazon self…
I published a book through Amazon self publication a few months ago and had a wonderful experience! They handled everything for me and my book was published within 2 weeks. My publishing manager, Mark, did an outstanding job. He deserves a raise! My book "In the Yellow Daze" is just as I have dreampt it would be.
Laurel
I am happy with my last book I…
I am happy with my last book I published here-the cost was a fraction of the cost compared to a hybrid publisher- I was also able to use my own illustrator , although they had several available I could have chosen. Mark Bennett was my great helper in this endeavor, as I am not a professional and needed advice and help in the computer and technical aspect. It was a must for me to be able to call him at any time and he was always available and kind. I’m not sure if other self publishing companies have a real person assigned to you, but this is a must for me- the personal touch. I will publish here again!
Anita Broyles
