Do you agree with Baxter Healthcare Corporation's TrustScore? Voice your opinion today and hear what 4 customers have already said.
Baxter Healthcare Corporation is an online company. Based on 4 reviews on TrustPlane, it has an average rating of 1.5 out of 5 stars. Last reviewed January 8, 2026.
This company provides a sub standard service and employs people who can’t understand simple enquiries. As someone who relies on them for hydration and support I have a feeling it won’t be long before they either kill through negligence or sheer incompetence
Oh dear James embarrassed himself on YouTube.I like their department that makes the soup though.
No wonder they rebranded Baxter to Vantive ... the way the quality of their pouches for peritoneal dialysis in Europe has been getting worse over the last ten years, it was really necessary to try and draw the attention away from the quality. A bland name like Vantive is perfect, could be for a bad Chinese car or adult diapers, no one will suspect it's medical
As a carer of a kidney dialysis patient my experience has been extremely disappointing, if I could go elsewhere I would but they have the monopoly. I've only dealt with them for 7 weeks so to summarise - don't supply, can't supply and wrong supply, and if you call Customer Service it doesn't improve, be prepared to wait awhile. Yesterday I waited 80 minutes to speak with someone about non supply of critical items. Did I get results or some action NO !!! Also don't bother to register for a call back instead, it doesn't happen.WELL ONE WEEK LATER AND THEY STILL HAVEN'T MADE CONTACT TO DO OUR ORDER, SO I DECIDED TO PHONE, JUST FORGET IT 23 CALLERS WAITING, LAST WEEK IT WAS 8 CALLERS WAITING AND I WAITED 8O MINUTES THEN SO LAW OF AVERAGES TELLS ME I WOULD BE WAITING 4 HOURS + !!! THIS IS A JOKE, YOU ARE DEFINITELY NOT PROVIDING RENAL CARE FOR PATIENTS, YOU SHOULD BE ASHAMED, START EMPLOYING MORE CUSTOMER SERVICE STAFF, 23 CALLERS WAITING IS UNACCEPTABLE FOR THIS TYPE OF MEDICAL SERVICE.
According to TrustPlane, Baxter Healthcare Corporation has a 1.5/5 rating based on 4 verified reviews as of April 2026. Source: trustplane.app/company/baxter-com
