They earned my trust fast shipping…
They earned my trust fast shipping quality product I will order again.
LNG
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Beautyforever
3.550 reviews
Last reviewed: Mar 6, 2026Do you agree with Beautyforever's TrustScore? Voice your opinion today and hear what 1,573 customers have already said.
beautyforever.comMember since Mar 2026
Beautyforever is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed March 6, 2026.
Customer Reviews
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50 reviews
The customer service was very helpful.
The customer service was very helpful.
Princess Agyapong
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Quality Classy Wig
The hair on the wig is soft and bouncy. The black cherry color looks vibrantly classy and amazing! I will be buying from this company again.
Tracey Cooke
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Bomb.com
I love these wigs! They are nice quality and are real natural looking! It’s hard not to buy them all !!
Raven Pruett
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Very efficient and super helpful
Very efficient and super helpful. All of my questions were answered promptly and I was immediately acknowledged and provided feedback! Loved the entire Chanel of communication to have my needs met.
Ty D.
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It is now February 24th and I still…
It is now February 24th and I still have not heard back. This is getting ridiculous. I was told by UPS that it has been sitting at the local post office in Norcross, GA where Beauty Forever is located since February 11th. This is becoming ridiculously unacceptable. Luvme is way more professional and has better wigs.Follow up... I spoke to the post office in the local area of Beauty Forever. If anybody has sent wigs back, they have been delivered and are just sitting at Beauty Forever.
Stacey Dobbins
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Great communication
Great communication and very easy to get in contact. I was updated about my product every step of the way. My experience was very pleasant.
Jimar Cruz
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The support was great when they…
The support was great when they understood my frustration regarding my refund. I am a satisfied customer the hair is amazing I have purchased several units love then ❤️
Mona Owens
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Wig gone wrong 😭
The delivery time was about 10 days total WIG IS DRY,DRY,DRY!!! STIFF IMPOSSIBLE TO RETAIN MOISTURE!
Tiajuana Lane
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My customer service representative was…James
My customer service representative was James. He was quick to respond to my return inquiries and always pleasant. The return process was easy as well.
Nish
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Poor customer service
This is in regards to order #BFM888372820223072516, I purchased a wig from this company January 23,2026, returned it January 31,2026.I submitted an application for the return as the company requested including a picture of the tracking information. I tracked it and the company received in February 3, 2026 and up to date February 11, I have not received my refund, I tried calling but the number does not ring, I sent an email but no response. I am out of $109.00 that I need.
Vivet
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It took over 30 days to get my order
It took over 30 days to get my order. I have been purchasing wigs from other vendors for over 10 years. I thought I had read the reviews carefully but this was the worst service as I ordered and paid for two wigs and received only one.. No one has reached out to resolve or explain the next step on getting my wig or refunded me for the missing wig.. I had honestly hoped that I would love this company and their wigs as I love a colored collection.. Unfortunately, this will not be the case. Once my missing wig is resolved I will block this company. I’m so disappointed.
Coral jamison
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Never received wig from beauty forever
I ordered a wig on January 18 it was supposed to ship within 2 days. It is now February 9th still haven’t received my wig. Tried tracking my order it currently states that shipping label created and it’s been there since January 18th. When I email it comes back saying my order is on its way. I get the same response every time but no wig. I have contacted the carrier and they tell me that it has never left the warehouse from beauty forever. So email is not giving me anything back-but the same false information and every phone number I have called is not in service. For some reason I can’t personally talk to anyone via phone call. I just would like my money refunded to me immediately. I will never order from this place again.
Sherry King
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I placed an order with them Febrary 3…
I placed an order with them Febrary 3 because they stated It would ship within 48 hours because I needed it for a 2 week trip out of the country. I didn't realize it was coming from China until I saw the tracking. It went from Lousiville, KY to Doraville, GA back to Louisville KY back to Doraville GA where its been sitting for the past 4 days. I emailed them several times about receiving a refund and noone is responding. Im about to file a complaint with my card very poor customer service.
Anita
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Do not buy from this company!!!
Do not buy from this company!!!! They are scamming people. Surely you will get a wig, but if you are not satisfied and want to send it back you will have problems getting in contact with them.I reviewed my wig 5/2-26 and the length or color was not accurate at all. I have ordered from them before and been satisfied, but this wig was not it.I try to get in contact with the company and its a bot answering for the most part. The numbers don’t work and you barely get a reply.I am from Sweden so after I finally got a reply I issued a return and paid a-lot for the shipping to the US with tracking as they said.It has now been weeks, they have received the hair. And they are ghosting me. I have not get a single cent back. I can not afford this right now. I need my money back!!I am never buying anything from this company again. Contacted my bank today.
Denise Westerlund
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The Wig was beautiful and full
The Wig was beautiful and full. It's truly a put on and go. Really like the color. The Company's Customer Service is Top Tier. I had an issue and they solved it immediately. I will be ordering more Wigs from Beauty Forever. Very Satisfied.
Carolyn Davis
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I love this product the hair is always…
I love this product the hair is always great and soft on top of that if you have any problems they will help you fast and efficiently..Customer Service is the best.
Alisha Jackson
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One of the best sites to buy hair
One of the best sites to buy hair. Great quality of their products and even better customer service. Michael was very helpful and responsive to me when I had my one and only issue. Love this site!😁
Duchess Prather
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Excellent customer service
The customer service representative responded each time to my emails being very friendly and informative. The unit I ordered was during Christmas holiday season which I was told would take a bit longer because of the high volume. It’s well worth the wait!!! The hair is beautiful!!! I will be ordering again.
Sherrita .
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Still Waiting for my Order
UPDATE: I read the so called apology sent by Beauty Forever Hair. However, today is now February 5th. I still don't have my order. After me having to embarrass your company on Social Media, one of your social media reps claimed they forwarded my concern to a Customer Service representative. Next, I received yet ANOTHER automated bot response from someone named "Larry". This response was asking me to verify my address to send me a new package for the one that was never sent. Someone named "David" sent the exact same email on January 29th. I have verified my address now THREE TIMES!!! It is the same address I used to place the order on January 1st. I still have no update, estimated date of arrival or tracking on this so-called new shipment. The time you took to write those 4 paragraphs with a bogus apology, is the time you could be shipping my order. At this point, I don't want to go back and forth. I WANT MY MONEY BACK for the order I NEVER RECEIVED!!!!ORIGINAL MESSAGE: Place an order on January 1st. Today is January 27th. Still no product and no update. The USPS tracking says a label was made but they are still awaiting my item to ship. I emailed Beauty Forever 3 times with pictures of what the tracking says and all I keep getting are bot responses saying my order has been shipped. But it has NOT been shipped because USPS is still saying it's waiting for the package. I tried to reach out on their social media page and all they did was erase my comment. BEWARE. They will take your money and leave you guessing if you'll ever receive your order or not.
Shansational
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Cite this page
According to TrustPlane, Beautyforever has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/beautyforever-com