Do you agree with Best Tickets's TrustScore? Voice your opinion today and hear what 8 customers have already said.
Best Tickets is an online company. Based on 2 reviews on TrustPlane, it has an average rating of 1.0 out of 5 stars. Last reviewed July 8, 2023.
I bought 2 tickets for Stromae concert in Lyon on May 25 2023. Stromae cancelled concerts and said tickets will be reimbursed by agency you bought tickets from. No news fro, Besttickets en tickets are stil put as being treated. Impossible to contact them....
"On December 12th, I bought 4 tickets to a Temptations/Four Tops concert in Sarasota Florida on March 8th. I paid $810 which was charged to my credit card. The tickets were promised to be delivered by March 4. On March 6th, I contacted Best and spoke with Dennis. He assured me after talking with the sellers that the tickets would be made available electronically later that night. No tickets were received. On March 7th, I called Best and spoke with Olivia who assured me the tickets were going to be delivered within the hour by electronic means. No tickets were received. On March 8th, the date of the concert, I called Best one more time and spoke with Victor who said he was a manager. He called the seller and after about a 10 minute wait he came back on line to inform me the seller did not have the tickets and the order was to be cancelled. I reminded Victor about Best stated policy of GUARANEEING a ticket to the event if the seller us unable to perform but since the show was a sell-out there was nothing they could do. I asked for the identity of the seller of the tickets but Victor refused to provide it to me. I would NEVER consider buying tickets from Best again. As a company they are negligent in providing adequate supervision of the ticket dealers they would do business with. They have no ethics and zero concern for customer care. Worst experience of buying event tickets in my lifetime. AVOID THIS COMPANY!"
According to TrustPlane, Best Tickets has a 1.0/5 rating based on 2 verified reviews as of April 2026. Source: trustplane.app/company/besttickets-com
