Do you agree with Bluegreen Vacations's TrustScore? Voice your opinion today and hear what 297 customers have already said.
Bluegreen Vacations is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.1 out of 5 stars. Last reviewed March 8, 2026.
Don't get on this scam, everything is a lie 5,000 will cost you $12k and you think that that will get week of nice vacation. Is not the case that will get maybe 2 days a year and on top of that maintenance fees go higher and higher every year. 1,100 per year to get 2 days on their resort plus the $12k . Its a repo.
Horrible experience. Not worth it. They are not straightforward. Very cunning and dubious.
Bluegreen is not worth the money they make you spend to buy it. We bought it in 2023 and have only used it a handful of times. They also don’t care if your lifestyle changes and you need to cancel. They say there is no way to cancel. They certainly don’t tell you that in the meeting. They raise up the fact that it's a great opportunity for travel and how much use you can get out of it. They don’t tell you that you’re stuck with it forever. Waste of money and waste of breath trying to talk to them about it. Steer clear of Bluegreen, or at least know what you’re getting yourself into.
DO NOT RECOMMEND Went to call bg first they said it was expired when we were offered 6 extra months got that figured out. When we bought this vacation we have a dog who was with us at bass pro that day when we bought this vacation and was told it was ok if she went with us so purchased this vacation called to make reservations and got told there’s no dogs allowed. The lady wouldn’t work with us on figuring something out for the misinformation no refund nothing just a well book your stay but your dog can’t go. We were already strapped for cash but after they wouldn’t leave us alone for it we bought it now can’t even use it because no dogs are allowed even after we offered to pay a pet fee spent an hour on the phone just to be told there’s nothing they can do DO NOT RECOMMEND.
They will lie until you sign a contract, then after that there are things brought up that weren’t in the contract. Extremely poor communication.
Bluegreen Vacations and PropertiesThe stars reflect one individual, not the hotel or building. I did not stay there. I attended a Bluegreen Vacations sales presentation at Polo Towers, and everything was fine until a presenter named Jonas G. Gravas began his portion.Within about ten minutes it became clear something was off. He appeared disheveled and possibly hungover despite it being around 10 a.m. He started with the usual sales questions and a few jokes, which was fine. However, things changed noticeably after he asked where my wife was born and raised. His demeanor shifted immediately.Later he asked where our favorite vacation destinations were. I listed several places. He fixated on one of them, a Middle Eastern country, and seemed visibly bothered by it. I don’t follow politics and simply answered the question he asked about travel destinations. It was just one place in a list.At that point the presentation abruptly stopped. He essentially told us to get up and leave in the middle of the meeting. As we were escorted out, several coworkers rushed over asking what had happened because it was clearly unusual.I explained the situation to his supervisor and a few other staff members. Hopefully it was addressed internally, but I have no way of knowing.It’s disappointing to attend a presentation you were invited to, answer the questions honestly, and then be removed from the room because the presenter didn’t like one of the answers. If someone is going to run these presentations, they should be able to handle basic travel discussions without turning it into a scene.This leads me to believe he was either showing some form of bias or simply reacting emotionally to something he misunderstood. It also gave the impression that he was frustrated once he realized we likely weren’t going to buy a vacation package, which unfortunately came across as unprofessional.
I’ve reached out to Bluegreen multiple times over the months and received a call and a reply that did not address my situation. No promised follow-up ever happened, leaving me frustrated and ignored.My timeshare fees have risen from $140 to over $1,200 annually for a product I cannot use. Booking options are limited, resale is impossible, and the promises made at purchase never materialized. Attempts to get a fair exit or real help have been met with silence.This experience has been stressful and unfair. Based on my interactions, I cannot recommend Bluegreen. Anyone considering ownership should be aware that support may be nonexistent, and fees will keep rising even if the timeshare cannot be used.
Bluegreen is absolutely the worse, stay away , the fees are astronomical, they have doubled in a short amount of time , but nothing has changed at the resorts, so RUN !!
Of my life, I was charged $200 for three days for vacation and could not get anything lined up ultimately end up having to pay more money hidden charges could never get any response back any definite answers in this guy Hector who was a sales agent just kept giving me the runaround over and over and over each day, saying he was gonna call me. He was gonna call me, but never did. I asked for my money back and they said we’re sorry it’s been over a month no refund thanks Bass pro shop for suckering me in
We’ve been owners with Bluegreen Vacations, and what we’ve experienced lately has been exhausting. We were told a call would come from a specific representative, but that call never happened. Waiting, following up, and repeating ourselves only added to the frustration.Instead of addressing what we clearly asked for, which was cancellation and a refund, we received a long response saying they tried to reach us on several dates, pointed us back to contract language, and suggested a title transfer. The message ended by saying this may be their final response if an appointment isn’t scheduled. That felt less like help and more like a door being closed.We didn’t enter this lightly. We believed this would be a meaningful way for our family to travel. Instead, the costs kept rising, booking became difficult, and the stress outweighed any benefit. Our circumstances have changed, and this ownership no longer fits our lives.What’s most disappointing is not just the financial burden, but the lack of follow-through and accountability. Being told help is available while promised calls never come leaves us feeling dismissed after years of investment. We’re sharing this so others understand what it’s like when you try to leave and are met with delays and deflection instead of real solutions.
Bluegreen timeshare agents took advantage of my disabled veteran husband who suffers from PTSD. During the sales pitch their agents focused in on him because he showed some interest, even though I told them no, we can't afford it. Instead of respecting my wishes and boundaries the agents continued to push my husband and due to his PTSD I did not want to trigger him. This one hour presentation turned into what seemed like a six hour police interrogation you see on a TV show by the agents who would not let things go. My husband served in the Airforce during the Vietnam War. He is considered 100% disabled due to PTSD, and the confrontational nature of the sales pitch and the agents trying to pit me against my husband made me fear that there would be an argument or a confrontation. After we were stuck in this predatory contract I tried to make the best and looked into the details for booking vacations and it seemed like there was not much we could do with this contract that was costing us over $3200 per year. The agents told us our points could be used for a two day vacation and that we could bring guests with us, get discounted flight prices and also offered a free cruise. But when I tried to book a vacation I could not successfully book any dates.We have paid Bluegreen close to $7000 on a timeshare that we never wanted and have never used. It has become nearly impossible for my husband to travel due to his disability. Due to financial issues and loss of work we do not have the resources to make these payments for something we never wanted.Bluegreen has ignored my requests to resolve this matter, telling me to call the legal department and Veronica Ladd Hoffman or Javier Nunez but no one ever answers or calls back. Now they are telling me they can help but just send me to collections who tries to transfer me to Pinnacle a company that we could pay to try to sell our timeshare, which has no value.These people are vultures!! They prey on the elderly, the disabled, the veterans. AVOID BLUEGREEN THEY LIE!!
I got suckered into a $199 3 ngt stay. I chose the Fountains in Orlando. I upgraded to the resort and added an extra night (approx $1000 cnd). The room was very nice with a fully stocked kitchen, two bedrooms, two bathrooms and a living and dining area that sat six. There was also a screened porch, ice maker in fridge, dishwasher and a washer/dryer. The interior was very recent but the exterior was dated. Water pressure was just OK and no full size mirror. The rest was super including VERY comfy beds. I had to attend a two-hour marketing session which was in no way high pressure as many others seem to state. The saleslady was trying to figure what would work best for me, however, once I told her that I had a bad experience with Hilton a few years ago, they promptly excused me from the session and had me write down what had happened. I received a $100 prepaid MC which I fully used as well as 30,000 points which are now on my account. The service was phenomenal at the resort as well. Check in was easy and there was plenty of free parking. Location was also bang on being 10-15 mins away from everything!!! I would book again at this resort with no issues at all.
Scheduled a trip just for them to back out of the deal the day of the trip which raised my cost for my hotel by triple.
I feel like my family was completely taken advantage of by Bluegreen. We were drawn in by a free trip, but the actual sales meeting with Paul Daniels and other representatives was stressful and lasted far too long. We were told this would be a great investment, but we haven't even been able to use it once.Between the COVID-19 pandemic and serious family health issues this timeshare has become a major burden. We are now facing financial struggles and need security for our growing family, yet we’re stuck paying for something that provides zero value. It has honestly been a total waste of time and money.Be careful when meeting with anyone from Bluegreen. They have silver tongues and not great intentions.
I bought a BlueGreen vacation through Bass Pro Shops about a month ago. It was one of those discounted packages intended to sell you a timeshare. At the time, I was 23. The agent took down my birthday, so she was aware of how old I am. A couple weeks later, I go online to book and learn that you must be 25 to book the trip and take advantage of the offer. I had to waste time on the phone getting a refund, and the time spent planning before I booked also went down the drain. I ended up getting a refund from BlueGreen vacations, but this type of predatory marketing is unacceptable. The salespeople did not care who was signing up or if they were even eligible, it was all about hitting the quota. I do not want to deal with any company that engages in these types of business practices, and I encourage others not to, too.To make matters worse, the parent company had the audacity to call me later that day asking why I canceled, and asking if I wanted to book another one through a different company. NO THANK YOU, I’ve already been burner once.
Have not even made it to the presentation and already disgusted. My wife is unable to attend and they offer NO exceptions. Apparently not even interested enough to sell me a time share unless my wife is wheeled in a hospital bed to attend with me.
I spoke with Omari from Bluegreen right before leaving town for the holidays, and once again I was told the same thing I’ve heard before. I made it clear we are not paying maintenance fees or an exit fee. He said our account is suspended and that we’ll eventually receive letters that will lead to cancellation, but the timeline is completely unknown. It could be months, years, no one can say.This has been the pattern for years. I’ve called countless times and usually get the same recycled options that don’t work for us. Promises of follow-up, including one involving their legal team, never happen. We’ve owned this timeshare for over 17 years and barely used it. No one in our family wants it, and we’re tired of paying for something that brings no value. We’re not trying to resell or be sold another “solution.” We just want to give it back and move on. After all this time, the lack of clarity and real options is beyond frustrating.
Its an absolute scam just like all of the horror stories you hear about not being able to get out of timeshares. The salesman lied to my wife and i and said we wouldnt end up in this situation because they "do things differently than other timeshares." We were told they would get first dibs on selling the timeshare if we wanted to sell and he also said that they sell off quickly....come to find out, we have to either pay 2500$ or list it on their website which has 1,000s of others for sale already (of the same package we had). They are pieces of trash for doing this, as we were very diligent in our questions regarding this scenario before purchasing. The 3 locations we have gone to have also been poorly maintained and were shown as secluded areas with personal space....we get to the resorts and our rental is rammed right between other rentals. Absolute joke of a company and i regret ever signing up for it!
Made a reservation thru BG vacations only to fly to my destination and to learn they had cancelled my reservation. I had to book a room which cost me more than $700 than I had budgeted. They said they emailed me my cancellation. What? If you are going to cancel someone’s reservation you need to call or text them. Buyer beware!!! I will never do business with them again. Unbelievable!!!
If I could give negative stars I would. This timeshare has been the worst experience ever! I tried canceling a couple days after I signed up and they said I couldn't because I didn't send a letter or an email(can't cancel over the phone). Since then the maintenance fees have increased every year(I was promised they stay the same($700). I have tried calling customer service and they just pass you around and nobody helps. Phone numbers keep changing or are no longer in service. This company is an absolute joke and a scam. Im over $23,000 down and haven't used a single bit of it. The points you get aren't even enough to get a decent vacation if you could use it. ABSOLUTELY DO NOT SIGN UP FOR THIS TRASH!!
According to TrustPlane, Bluegreen Vacations has a 1.1/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/bluegreenvacations-com
