I tried calling singapore airlines and…
I tried calling singapore airlines and my call was rerouted to Booking Ace on 30/10 - Time 03:56 PM PST and the agent answered my Call, he transferred my call multiple times to the manager and i spoke to the manger after the conclusion they informed he will cancel my Singapore airlines booking and rebook in Scoot airlines with the same fare and everything would be same as the previous Booking. The Agent informed me I will get a booking in 30 Min. Nothing was received with the reference number. I checked in scoot airlines and found the ticket he booked had no baggage, no food no seats , nothing .. i tried calling scoot customer care multiple times today and all they informed was unable to track the Booking , you did not call us yesterday some even disconnected as wrong number. One of the worst customer service
Rocky holmes
Good service
Good service ! Joel Numan Was very helpful .
Jung Wha Brindle
It was an excellent experience from…P. A. Watson
It was an excellent experience from start to finish. The representative I spoke with (Neal Martin) to make my reservation was so helpful and he serviced all my needs, and the representative I spoke with Joel Newman) to get my return boarding passes was equally as knowledgeable, and courageous. In a world where customer service is all be obsolete I really appreciate the service I received. Thank you and I will be flying Southwest in the future. 🙂
Patricia Watson
This company is a complete Fraud!!!
This company is a complete Fraud!!!! Do not use this company unless you want to be out thousands of dollars and left with no airline tickets. When we spoke to Monte and Fred, they told us to take it up with the credit card company because the airline cancelled our flight and now they can only get us flights if we give them another $2,000. COMPLETELY UNACCEPTABLE
customer
I was really pleased with the service…
I was really pleased with the service Rose Brown provided. She was patient and made multiple efforts to reach me eventhough I am outside the US.
Tenesha Forbes
Noah hill great worker
Noah hill great worker
Martha L VALLE
Although it started off…
Although it started off unacceptable...Mr. Williams responded very sympathetically about how I was treated so unprofessionally by Ms. Brown and he addressed my concerns. I believe he did the best he could base on the guidelines between Booking Ace and American airlines. My concerns were met and is resolved.Best,Ms. D'E
Ms. D'E
The young woman named Verónica is very…
The young woman named Verónica is very professional and very patient in her work.
Gustavo Pimentel
Manager was able to give me
Manager was able to give meA discount. Diana Vazquez
My Me
I boiked aticket for $303 got confirmed…
I boiked aticket for $303 got confirmed and than I get an email that that ticket is not available. no I had to buy a ticket that is $572? strange .never again
customer
Thanks for getting me an isle seat on…
Thanks for getting me an isle seat on both of my destinations. It was greatly appreciated.
customer
Great and helpful customer service.
Great and helpful customer service.
Shkelzen Kellezi
Joel Newman was very helpful
Joel Newman was very helpful. Thank you!
Regina Erion
I had a problem with the flight it was…
I had a problem with the flight it was the airline the Dennis and kosmel Went above and beyond to fix the problem for me And make sure I was comfortable with everything that they were doing to help me with the service that I need it. We need more people like them in this field of customer service to make sure the customer is satisfied thank you so much!
Jeff Logan
That's great service
That's great service
Stive
That's great company.
That's great company.
Alex
Very helpful and nice
Very helpful and nice. Thorough
Angelica Ratliff
Great communication
Great communication great effort
Steve
Tim was very patient and helpful
Tim was very patient and helpful, gave us all the information about the flights to help us make an informed decision on what flight to take.
Marilyn Lamberth
My flight with Delta going to Miami…
My flight with Delta going to Miami Florida was very good
Adrienne Sheppard
